Manager, AI Products
About The Position
As a Manager, AI Products within the Customer AI Products and Strategy (CAPS) team, you will play a crucial role in driving the evolution of our business to meet the ever-evolving needs of our customers and enhance their experience. You will collaborate closely with other commercial teams to translate business needs into innovative advanced analytics solutions. This role will have a significant impact on decision-making at senior levels, identifying opportunities to drive revenue growth, share growth, and improve our commercial model. The ideal candidate has deep knowledge of AI/ML digital products for commercial, medical, and patient engagements, with an initial focus on the Omni-channel program for healthcare providers and patients. A practical understanding of AI/Machine Learning techniques, being a self-starter, and the ability to adjust quickly to changing needs and priorities are essential. Key partnerships include all Janssen NA Pharm businesses including omni-channel Operations, advanced analytics, sales, marketing, Commercial Excellence, patient services, medical affairs, and business technology teams.
Requirements
- A minimum of a B.S. in Computer Science, Information Systems/Technology, or equivalent field.
- A minimum of 5 years of relevant business experience in analytics, management consulting, project management or equivalent field is required (commercial experience preferred)
- Extensive hands-on experience with large pharmaceutical data sets, including medical and pharmacy claims, specialty pharmacy data, patient services and sales datasets (e.g., DDD, HUB, XPonent, IQVIA, SHS, MMIT…etc.) is preferred.
- Experience in practical application of predictive modeling and demonstrated ability to translate technical findings for non-technical audiences required.
- Excellent written and verbal communication skills, along with project management expertise and executive presence are required
- Skilled in data extraction and summarization from large datasets using SQL and basic statistical analysis using preferred languages (i.e., Python, SQL, R) is required.
- Ability to translate business questions into fit-for-purpose analytical solutions, and interpret outcomes of data science models into meaningful business insights and actionable recommendations is required
- Demonstrated understanding of omnichannel marketing, especially within the pharmaceutical industry highly preferred.
- Experience influencing and facilitating effective internal communications and collaborations in a matrixed and fast-paced environment is required.
- Intellectual curiosity and passion to learn new things!
Nice To Haves
- MS / MBA preferred.
- Demonstrated understanding of omnichannel marketing, especially within the pharmaceutical industry highly preferred.
Responsibilities
- Drive clear and effective business translation of AI/ML products between business and technical stakeholders.
- Lead collaboration with partners across Marketing, Sales, StAT and Data Science teams to incorporate market research, strategic imperatives, competitive intelligence into AI products to influence key decisions and brand strategy.
- Oversee the critical processes and resources that drive AI/ML products across brands. This includes leading contracted resources, prioritizing product enhancements, continuous process improvement/automation, and conducting quality checks on outputs.
- Expertise applying AI/ML machine learning, quantitative methods, predictive modeling and other analytics frameworks and techniques is required
- Experience with AI/ML enabled digital product development in a commercial, medical affairs, scientific affairs and/or R&D environment is required
- Proactively leverage AI/ML knowledge and business strategy to evolve the commercial model using common and novel sources of data (e.g., commercial pharma, consumer, and census data).
- Demonstrated project management skills and ability to manage multiple projects simultaneously
- Emulate and cultivate a credo-based culture across a diverse range of business partners and teams
Benefits
- medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
- consolidated retirement plan (pension) and savings plan (401(k)).
- long-term incentive program.
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
- Caregiver Leave – 10 days
- Volunteer Leave – 4 days
- Military Spouse Time-Off – 80 hours
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What This Job Offers
Job Type
Full-time
Career Level
Manager
