Manager, Aftermarket Sales & Business Development

Textron•Piney Flats, TN

1d•Hybrid

About The Position

The Aftermarket Sales Department is focused on driving revenue growth and long-term customer value through strategic sales and business development initiatives. The team leads the development and performance of sales professionals, executes key sales campaigns, and manages major proposal efforts to support organizational goals. By analyzing market trends and sales funnel data, the department identifies new opportunities, strengthens customer relationships, and delivers regional sales strategies that meet or exceed targets. This dynamic group plays a critical role in expanding our aftermarket presence and sustaining long-term business success. As the Manager, Aftermarket Sales & Business Development, you will be responsible for the leadership & development of sales professionals, aftermarket sales growth initiatives, creating long-term value from customers & markets, achieving sales targets & objectives, managing major campaigns, leading strategic proposals, sales funnel data, and the formulation & execution of regional sales strategies.

Requirements

Bachelor’s degree in business administration, marketing, sales, or other related field.
10+ years combined experience in sales, business development, MRO operations, and/or customer support.
Aviation experience, aircraft technical knowledge, and/or aircraft maintenance knowledge.
Skilled in contract review/negotiation.
Familiarity with SAP & MS Office Suite, including strong skills in Excel.
Knowledge of Bell’s aftermarket portfolio of products & services.
CRM experience, preferably Salesforce.
Must have excellent oral/written communication skills with strong relationship-building – both internally and externally as well as organizational and strategic agility and a drive for results.
Demonstrated ability to work effectively in a complex, geographically distributed organization with multiple value streams.

Responsibilities

Manages, leads, mentors, and develops Business Development/ Sales Managers, and Sales Reps for the assigned region, keeps team informed & aligned with Bell vision, mission, and objectives, and ensures team conducts themselves to the highest ethical standard and that all sales are in keeping with Textron and Bell compliance guidelines.
Leads aftermarket business development, sales strategy execution, and revenue growth initiatives for Bell’s product and service portfolio, with a strong focus on complex MRO within the assigned region.
Responsible for the strategic development of sales proposals, works with customers to define project scope and proposal relevant solutions, and assures company compliance with sales proposals.
Support regional funnel growth (initiatives, data analysis, data integrity) in Salesforce.com and serves as the contact and regional focal escalation point for customers for all aftermarket sales-related opportunities.
Collaborate with marketing to develop localized marketing strategies to increase customer awareness of our capabilities and contribute to the financial goals and objectives of the company.
Supports the Regional Sales Managers (RSM) in major campaigns to ensure aftermarket support/sustainment plans are in place prior to aircraft sales and is responsible for growing new customers and maintaining existing customer relationships in the region.
Provides leadership team with competitive intelligence and helps incorporate that intelligence into business plans to enhance win ratios and sales as well as supports the pricing team in the annual review process to ensure products and services remain competitively priced.
Benchmarks the competition and makes appropriate recommendations to improve and expand regional services by conducting research among competitive service providers and evaluating customer needs.
Provides periodic sales, funnel reviews, and QBR’s to Bell leadership as well as inputs on sales forecast for the use in annual budgets, staffing, and long-term planning.
Travels 35-45%25 of the time, performs onsite customer visits, and attends tradeshows and MR&O conferences as directed by management.