Manager Admissions and Student Progress

University of Guelph • Guelph, ON

8d • Onsite

About The Position

This position provides leadership and operational oversight for graduate admissions and student progress within the Lang School of Business and Economics. The role supports the effective administration of graduate and professional programs by ensuring admissions processes, student support services, records, funding, and program milestones are managed consistently, accurately, and in alignment with University policies and procedures. The position serves as a key liaison with academic units and central University offices. The Manager supervises Graduate Program Specialists, providing direction, coaching, workload coordination, and performance oversight. The role also contributes to the strategic management and continuous improvement of Lang graduate programs through data collection, reporting, process review, quality assurance activities, and support for accreditation and program planning.

Requirements

• An undergraduate degree with a preference for a Masters Degree
• Three (3) years of experience working with graduate programs (or a combination of relevant education and work experience).
• The ability to make decisions using integrity and sound judgement is essential.
• Exceptional interpersonal skills
• Exceptional communication skills (both oral and written)
• Systems-focused approach
• Time management and prioritization skills
• A history of demonstrating initiative
• Ability to make sound judgements in ad hoc/ambiguous situations
• Sound judgment
• Strong relationship-building skills
• Effective prioritization
• Ability to manage competing demands in a complex and service-oriented academic environment.
• Advanced skill in using Microsoft applications (Word, PowerPoint, Excel and Teams)
• Advanced skill in using Salesforce.

Nice To Haves

• Preference given to candidates who have experience with Colleague (student database)
• Preference given to candidates who have experience with ExperienceApps (ImageNow/WebNow)
• An understanding of academic programs, university policies and procedures, and administrative systems are considered an asset.

Responsibilities

• Provides leadership and operational oversight for graduate admissions and student progress.
• Ensures admissions processes, student support services, records, funding, and program milestones are managed consistently, accurately, and in alignment with University policies and procedures.
• Serves as a key liaison with academic units and central University offices.
• Supervises Graduate Program Specialists, providing direction, coaching, workload coordination, and performance oversight.
• Contributes to the strategic management and continuous improvement of Lang graduate programs through data collection, reporting, process review, quality assurance activities, and support for accreditation and program planning.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager