Manager, Account Management

Huntress

3d•$190,000 - $210,000•Remote

About The Position

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting. As Manager of Account Management, you will lead and develop a team of quota-carrying Account Managers responsible for driving Net Revenue Retention (NRR) through product expansion, cross-sell, and renewals across Huntress’ customer and partner (MSP) base. This role is central to scaling Huntress’ post-sale growth motion. You will own the performance of your team across expansion, retention, and partner engagement, ensuring customers and partners continue to realize increasing value from the Huntress platform as their businesses grow. You will operate as a people leader, coach, and operator—establishing clear expectations, reinforcing execution rigor, and creating a culture of accountability, urgency, and customer obsession. You will work closely with Revenue Leadership, Marketing, Partner, and Revenue Operations teams to drive consistent engagement, effective messaging, and strong adoption across the installed base. This is a high-impact, high-visibility role, with success measured by predictable expansion, strong renewal performance, accurate forecasting, and durable partner relationships.

Requirements

3+ years of experience managing quota-carrying individual contributors in Account Management or Sales roles, with direct responsibility for expansion, renewals, and forecast accuracy in SaaS or consumption-based business models
Demonstrated success leading teams responsible for post-sale revenue growth, not just new logo acquisition
Experience using Salesforce as a system of record and Gong (or similar conversation intelligence tools) to drive execution discipline, deal inspection, and forecasting rigor
Strong bias toward action, operational discipline, and measurable outcomes
Proven ability to coach, motivate, and hold teams accountable in a fast-paced, growth environment

Nice To Haves

Experience operating in a partner-led or MSP-centric go-to-market model (strong plus)
Working knowledge of the cybersecurity industry (strong plus)

Responsibilities

Lead, coach, and develop a team of quota-carrying Account Managers in a high-velocity, recurring-revenue sales environment
Own team performance against Net Revenue Retention (NRR), expansion targets, and renewal rates
Establish and maintain operating cadence including forecasting, pipeline inspection, deal strategy, and performance management
Hire, onboard, and ramp new Account Managers while continuously developing top performers
Reinforce Huntress’ culture of accountability, execution, and customer impact
Partner closely with MSPs as a trusted advisor, helping them expand product adoption, improve customer outcomes, and grow their businesses
Build and maintain strong executive and operational relationships within partner organizations
Execute scalable customer and partner engagement motions that ensure consistent communication, education, and value realization
Collaborate cross-functionally with Marketing, Partner, and Revenue Operations teams to optimize campaigns, tooling, and processes