Manager, Account Management

Arrow International, Inc.•Brooklyn, OH

10d

About The Position

Join the Fun at Arrow International! Arrow International is the world’s #1 maker of charitable gaming products, from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe—and we’re growing fast! We're building a winning culture that’s all about teamwork, passion, and innovation. At Arrow, you’re not just another employee—you’re part of a high-performing team that’s redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing, 401(k) matching, great benefits, and paid time off—including a bonus week every July! If you're looking for a career that’s exciting, meaningful, and full of opportunity—Arrow is the place to be. Position Summary The Manager, Account Management will take responsibility for the development and implementation of promotion schedules designed to encourage retention and activity in the state of Ohio. You’ll work closely together with the Sales and E-Gaming Management team to manage relationships with organization leaders within our market.

Requirements

Highly organized and ability to adapt quickly to changing priorities
Understanding of gaming industry, knowledge around gaming KPIs & targets a plus
Strong business acumen, specifically in written communication & explanation of important details to internal & external audiences
Good organizational skills, strong eye for detail
Ambitious and eager to learn with a focus on and interest in marketing, content, CRM operations and communication
Outstanding collaborator and enjoy jugging multiple priorities
Eager to drive continuous improvement, flexible to challenge issues/opportunities
Can-do attitude, enthusiasm, energy, and inner motivation to take actions to achieve goals beyond what is required

Responsibilities

Liaise with Organization leadership, E-Gaming leadership, and other managers to understand promotion and organizational goals
Take part in the development of promotional and marketing strategies
You will be the main point of contact between the organization and Arrow International
Develop promotions including deals to encourage target market engagement
Organize and strategize to ensure promotions are deployed effectively
Work within budgetary constraints to ensure an efficient and effective promotional offering
Ensure compliance with any legal restraints related to promotion
Ensure organization satisfaction through understanding and communicating issues effectively and resolving them promptly
Support new deployments as a point of contact alongside the sales team
Assist in development and implementation of process improvement plans
Identify risks and opportunities of additional deployments
Effectively manage timelines and schedules across multiple organizations