Manager, ABL Collateral Analysis

Synovus•Atlanta, GA

About The Position

The Loan Operations Service Manager is responsible for overseeing and optimizing Pinnacle's loan processing and servicing functions. This role leads the loan operations team, ensuring the accurate and timely management of loan documentation, compliance with regulatory requirements, and efficient workflow. The manager collaborates with cross-functional teams to resolve issues, implement process improvements, and deliver exceptional service to clients and internal stakeholders.

Requirements

Bachelor's degree in Business Administration, Finance, or related field
Minimum of 10 years of experience in loan operations, processing, or related roles
At least 3 years in a supervisory or managerial capacity
Strong knowledge of loan documentation, processing, and regulatory requirements
Proven leadership and team management skills
Excellent analytical, problem-solving, and decision-making abilities
Outstanding communication and interpersonal skills
Proficiency with loan management software and systems
Ability to work collaboratively with internal and external stakeholders

Nice To Haves

Professional certification (e.g., Certified Loan Specialist) preferred

Responsibilities

Lead and manage the loan operations team, including recruitment, training, and performance management
Oversee the processing and review of loan documentation for accuracy and completeness
Ensure compliance with internal policies and external regulatory requirements
Monitor and report on loan operations performance metrics
Collaborate with underwriting, servicing, and other departments to optimize workflow
Identify and implement process improvements to enhance efficiency and accuracy
Resolve complex issues related to loan processing and servicing
Maintain accurate records and documentation
Support audits and quality assurance initiatives
Provide guidance and mentorship to team members
Stay current with industry trends, technologies, and regulatory changes