Manager 2, Software Engineering

ModMed • Boca Raton, FL

2d • Hybrid

About The Position

We are seeking a Software Engineering Manager to lead a high-performing engineering team driving our enterprise Identity & Access Management (IAM) platform. In this role, you will balance technical leadership, team management, and operational execution—ensuring our central authentication, single sign-on (SSO), and infrastructure automation deliver high performance, strict SLA adherence, and bulletproof security. While a background in IAM or security infrastructure is a major advantage, we value strong technical fundamentals, deep architectural acumen, exceptional organization, and a fast-learning mindset above all. You will work closely with our Technical Product Owner and Staff Engineer, diving deep into our platform functionality, actively participating in acceptance testing, and ensuring high-quality software delivery.

Requirements

• 3+ years of engineering management experience leading backend or platform software development teams, backed by 5+ years of hands-on software development experience.
• Solid background in object-oriented language design and backend systems (experience in Java or C# is a strong plus). Must possess strong software architectural knowledge to guide design decisions and challenge technical approaches.
• Deep understanding of modern software testing methodologies, automated test frameworks, and modern CI/CD deployment workflows.
• Willingness to roll up your sleeves, learn the intricacies of our products, and actively engage in acceptance testing to maintain a high bar for release quality.
• Exceptional track record of managing competing priorities, planning capacity, and keeping complex technical initiatives organized and on schedule.
• Proven ability to rapidly ramp up on complex technical subdomains (such as identity protocols, authorization models, or security infrastructure).
• Excellent written and verbal communication skills, capable of translating engineering updates to leadership and advocating for your team's needs.

Nice To Haves

• Prior background as a Software Architect or Lead Engineer.
• Experience with continuous process improvement informed by data, particularly using Kanban or Agile metrics.
• Proven track record of driving engineering teams to meet and exceed operational SLAs.
• Prior exposure to Identity & Access Management (IAM), OAuth 2.0, OIDC, SAML, or Keycloak environments.
• Experience with cloud-native deployment practices, containers, and infrastructure-as-code concepts (Kubernetes, Helm, Terraform, ArgoCD).
• Experience promoting AI developer tool adoption within an engineering organization.

Responsibilities

• Lead, mentor, and grow a team of engineers. Foster a culture of technical excellence, continuous learning, accountability, and psychological safety.
• Dive deep into our identity services and Keycloak extensions to thoroughly understand feature workflows and business logic. Actively assist with user acceptance testing (UAT) and quality validation before releases.
• Participate in design reviews and technical discussions—evaluating system trade-offs, keeping up with senior engineers, and challenging architectural assumptions to ensure scalable, resilient design.
• Drive a strong culture of automated testing (unit, integration, and end-to-end) and robust CI/CD practices to ensure reliable, zero-downtime deployment pipelines.
• Partner with the Technical Product Owner to drive delivery schedules, manage engineering velocity, unblock team members, and navigate technical dependencies.
• Establish and track operational metrics to ensure our platform consistently meets or exceeds strict uptime and latency SLAs.
• Encourage and guide the team in adopting AI-driven software development tools (e.g., Claude Code, LLM-based testing automation) to boost engineering efficiency and quality.
• Partner with Security, Compliance, and Product leadership to ensure alignment on security standards and platform delivery goals.

Benefits

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs,
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed