Management Trainee

XTRA Lease•Indianapolis, IN

11h

About The Position

Pave the way to greater career opportunities at XTRA Lease! XTRA Lease helps driven entry-level professionals start their career on a path toward growth. As the nation’s leader in semi-trailer in renting and leasing, our Management Trainee position will teach you the ins-and-outs of managing a rental facility within the national supply chain, all while growing your skills in customer service, fleet management, vendor relations, invoicing, business leadership, and more.

Requirements

Bachelor’s degree (strongly preferred); or 4 years of equivalent relevant experience in customer-facing rental operations or outside sales positions
1-2 years of Customer Service experience; or 1-2 Sales Representative/ Business Development experience
Willing to relocate out-of-state to another of our 50 nationwide facilities upon promotion into an Operations or Sales position
Must be authorized to work in the United States and not require work authorization sponsorship by the company now or in the future.
Self-starter, highly motivated, critical-thinking, and conscientious.
Strong customer service skills; including the ability to handle customer complaints and resolve issues to ensure a satisfactory resolution.
Management and leadership qualities; including ability to train, and develop skills of lower level employees.

Responsibilities

Serving customers like PepsiCo and FedEx when they need trailers, helping to determine their equipment needs, and explaining all of our trailer-rental options.
Inspecting trailers using a hand-held device which includes checking for damage or equipment problems inside and underneath the trailer.
Managing customer accounts including helping with credit and collections.
Verifying customer insurance coverage.
Assigning repair work to vendors and XTRA Lease trailer mechanics.
Using technology to perform inventories, manage equipment, and other operational tasks.
Occasional paid travel to other XTRA Lease branches and our Corporate Headquarters for New Employee Orientation, performance evaluation, and cross-training opportunity.