Management Trainee

XTRA Lease • Bell, CA

13h • Onsite

About The Position

Pave the way to greater career opportunities at XTRA Lease! XTRA Lease helps driven entry-level professionals start their career on a path toward growth. As the nation’s leader in semi-trailer in renting and leasing, our Management Trainee position will teach you the ins-and-outs of managing a rental facility within the national supply chain, all while growing your skills in customer service, fleet management, vendor relations, invoicing, business leadership, and more.

Your role as a Management Trainee:
As proud supporters of the transportation industry, XTRA employees are trained to provide top of the line customer service for our clients within the domestic supply chain. Over the course of 1-3 years, you’ll work alongside experienced business operations and sales managers who will mentor and coach you as you hone your skills. You don’t need to be an expert on semi-trailers or business management when you start- we’ll teach you! A typical day as a Management Trainee may include:

Serving customers like PepsiCo and FedEx when they need trailers, helping to determine their equipment needs, and explaining all of our trailer-rental options.
Inspecting trailers using a hand-held device which includes checking for damage or equipment problems inside and underneath the trailer.
Managing customer accounts including helping with credit and collections.
Verifying customer insurance coverage.
Assigning repair work to vendors and XTRA Lease trailer mechanics.
Using technology to perform inventories, manage equipment, and other operational tasks.
Occasional paid travel to other XTRA Lease branches and our Corporate Headquarters for New Employee Orientation, performance evaluation, and cross-training opportunity.

Requirements

• Bachelor’s degree (strongly preferred); or 4 years of equivalent relevant experience in customer-facing rental operations or outside sales positions
• 1-2 years of Customer Service experience; or 1-2 Sales Representative/ Business Development experience
• Willing to relocate out-of-state to another of our 50 nationwide facilities upon promotion into an Operations or Sales position
• Must be authorized to work in the United States and not require work authorization sponsorship by the company now or in the future.
• Self-starter, highly motivated, critical-thinking, and conscientious.
• Strong customer service skills; including the ability to handle customer complaints and resolve issues to ensure a satisfactory resolution.
• Management and leadership qualities; including ability to train, and develop skills of lower level employees.

Responsibilities

• Serving customers like PepsiCo and FedEx when they need trailers, helping to determine their equipment needs, and explaining all of our trailer-rental options.
• Inspecting trailers using a hand-held device which includes checking for damage or equipment problems inside and underneath the trailer.
• Managing customer accounts including helping with credit and collections.
• Verifying customer insurance coverage.
• Assigning repair work to vendors and XTRA Lease trailer mechanics.
• Using technology to perform inventories, manage equipment, and other operational tasks.
• Occasional paid travel to other XTRA Lease branches and our Corporate Headquarters for New Employee Orientation, performance evaluation, and cross-training opportunity.

Benefits

• 13 days of PTO
• multiple Health insurance enrollment plans
• Tuition Reimbursement opportunity (up to $7,000 annualized)
• 401(k) retirement savings with company match
• medical, dental, vision, supplemental life, pre-paid legal plan, and health and dependent care (FSA) accounts
• 13 days of PTO
• sick leave
• twelve paid holidays throughout the calendar year
• commissions pay
• referral bonuses
• relocation assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level