Management Specialist

Redwood Living IncPickerington, OH
Onsite

About The Position

At Redwood Living, Inc. (“Redwood”), we believe our success is driven by the people who power us. We are proud to be a multi-state employer with a growing team of over 650 employees committed to building neighborhoods and careers that thrive. Our employees are passionate, talented, and empowered to make decisions that positively impact the lives of our residents. From on-site teams to corporate leadership, every Redwood team member plays a vital role in delivering exceptional experiences. We foster a culture rooted in integrity, open communication, and a commitment to exceeding expectations. As we continue to expand our footprint and grow our team, we seek individuals who share our values and are excited to contribute to a dynamic, forward-thinking organization. At Redwood, you’ll find more than a job - you’ll find a place to grow, lead, and make a difference. We live by eight core values that guide everything we do: • Do One Thing Really Well • Be Entrepreneurial • Serve Those You Lead • Deliver More Than Expected • Communicate Openly and Honestly • Instill Family and Team Spirit • Demonstrate Integrity and Authenticity • Be Nice and Have Fun

Requirements

  • Respectfulness; Trustworthiness; Leadership; Must have the ability to work under pressure; Strong Time Management skills.
  • Strong communication skills – ability to respond in an empathic manner with general business acumen.
  • Time and project management skills - proven ability to plan, organize, and implement multiple tasks/projects on a concurrent real time basis.
  • Must be able to communicate and interact with employees at all organizational levels.
  • Ability to analyze financial reports.
  • High School Diploma or GED Required
  • Three (3) years of residential property management experience
  • Strong ability to communicate well both verbal and written and strong sales and customer service
  • Experience with Complaint Resolution
  • Proficient in Microsoft Office Suite
  • Valid Driver’s License required

Nice To Haves

  • Experience with Yardi, fair housing requirements, lease-ups, preferred

Responsibilities

  • Fill in at sites with Neighborhood Manager vacancies.
  • Onboard and support new Neighborhood Managers regarding policies and procedures.
  • Provide training support to Neighborhood Managers and Multi-Site Leasing Professionals as needed.
  • Perform site audits under the direction of the Regional Neighborhood Manager and Director of Property Operations.
  • Greeting prospective residents, showing the model/neighborhood, and answering questions.
  • Answering phones/emails on a daily basis.
  • Compliance with all legal and financial leasing/resident arrangements.
  • Ability to create sales strategies and close.
  • Performing administrative tasks such as bank deposits/reconciliations, property reporting, evictions, correspondences, etc.
  • Proactive property management regarding safety and maintenance objectives.
  • Full utilization of technical systems to provides up-to-date property activities, financial transactions, and reporting.
  • Adherence to company standards for paperwork, resident files, budgets and controlled expenses.
  • All other related duties and special project involvement as assigned.

Benefits

  • Discover the amazing benefits and perks that Redwood Apartment Neighborhoods offers! Visit our website today to learn more and see why Redwood is a great place to work:Redwood Apartment Neighborhoods | Employee Benefits & Perks [http://www.byredwood.com/benefits]
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