Management Evaluation Specialist (Human Services Program Consultant)

State of Ohio • Columbus, OH

1d • Onsite

About The Position

The position plays a critical role in supporting statewide efforts to strengthen the accuracy, integrity, and accountability of public assistance programs. The Management Evaluation Specialist is responsible for conducting detailed case reviews, assessing compliance with federal and state requirements, and identifying opportunities to improve program performance and reduce payment errors.

Requirements

• Option 1 : Completion of undergraduate core program in social or behavioral science, health or pre-medicine or comparable field; AND 18 months experience in delivery of human services, health care services or medical assistance in governmental, community or private human support services agency or medical provider.
• Option 2 : Completion of graduate core program in social or behavioral science or medicine-related or comparable field; AND 6 months experience in delivery of human services, health care services or medical assistance in governmental, community or private human support services agency or medical provider.
• Option 3 : Equivalent of minimum class qualifications for employment noted above.

Nice To Haves

• Experience determining eligibility for SNAP
• Ability to access and read case information in the Ohio Benefits (OB) eligibility system
• Persistent, thorough, detail-oriented, and well organized
• Independently manage multiple assignments with overlapping due dates

Responsibilities

• Learn the review process during your probationary period
• Travel to meet recipients at county offices or in their home
• Do face-to-face interviews to obtain information
• Document information using paper and electronic case records
• Complete approximately 20 reviews per month
• Achieve and maintain acceptable evaluation completion and accuracy rates
• Managing a high review workload with strict accuracy standards
• Conducting face-to-face interviews in varied and sometimes unpredictable environments
• Interpreting and reconciling complex case information across multiple sources
• Independently managing work with limited direct supervision

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees