Management Evaluation Specialist (Human Services Program Consultant)
About The Position
Office of Family Assistance The Office of Family Assistance provides policy, operational, technical assistance and training support for safety net programs that assist low-income Ohioans. This includes: Cash assistance programs funded by the Temporary Assistance for Needy Families (TANF) Block Grant, including Ohio Works First (OWF) and the Prevention Retention and Contingency programs; Food assistance programs including, the Supplemental Nutrition Assistance Program (SNAP), the Summer EBT Program, the Commodity Supplemental Food Program (CSFP) and The Emergency Food Assistance Program (TEFAP); Program Integrity; and Adult Protective Services. Learn more about the office by visiting the Office of Family Assistance webpage. What You Will Do The position plays a critical role in supporting statewide efforts to strengthen the accuracy, integrity, and accountability of public assistance programs. The Management Evaluation Specialist is responsible for conducting detailed case reviews, assessing compliance with federal and state requirements, and identifying opportunities to improve program performance and reduce payment errors.
Requirements
- Option 1: Completion of undergraduate core program in social or behavioral science, health or pre-medicine or comparable field; AND 18 months experience in delivery of human services, health care services or medical assistance in governmental, community or private human support services agency or medical provider.
- Option 2: Completion of graduate core program in social or behavioral science or medicine-related or comparable field; AND 6 months experience in delivery of human services, health care services or medical assistance in governmental, community or private human support services agency or medical provider.
- Option 3: Equivalent of minimum class qualifications for employment noted above.
Nice To Haves
- Experience determining eligibility for SNAP
- Ability to access and read case information in the Ohio Benefits (OB) eligibility system
- Persistent, thorough, detail-oriented, and well organized
- Independently manage multiple assignments with overlapping due dates
Responsibilities
- Learn the review process during your probationary period
- Travel to meet recipients at county offices or in their home
- Do face-to-face interviews to obtain information
- Document information using paper and electronic case records
- Complete approximately 20 reviews per month
- Achieve and maintain acceptable evaluation completion and accuracy rates
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
