Management Development Associate

Alarm.com•Shreveport, LA

12h•Onsite

About The Position

CHeKT is seeking a versatile Management Development Associate to serve as the operational backbone of their fast-growing team. This is a hands-on role for an individual who thrives in a fast-paced startup environment and is eager to support all functional areas of the business. This role offers a unique opportunity for a high-potential, low-ego individual to gain exposure and experience in a founder-led technology startup that is part of a publicly traded parent company. The position will support the team and executive leaders in critical administrative functions and assist with high-impact projects driving growth. Beyond traditional administrative duties, this role requires strategic thinking, proactive problem-solving, and technical fluency, including an interest in extending AI usage and managing processes and workflows with the parent company and B-to-B channels.

Requirements

1–3 years in an operations, project management, customer service, administrative or analytical role, preferably within a startup or fast-paced environment.
Bachelor’s degree in Business Administration, Operations Management, or a related field. Relevant work experience will be considered in place of a degree.
Demonstrated leadership aptitude and skills such as conflict resolution, change management, and independent decision making displayed in a professional, academic, educational, or extracurricular setting.
Experience and interest in utilizing AI across multiple functions for accelerating productivity.
Proficiency in Microsoft Office (especially Excel), collaboration tools, project management software, and Finance/Accounting, CRM or ERP systems.
Proactive nature, strong work ethic and ability to work independently.
Strong verbal and written communication skills.
Exceptional problem-solving skills and high emotional intelligence to resolve conflicts and address operational opportunities independently.
A "can-do" attitude with exceptional adaptability and interest in "wearing many hats" to handle shifting priorities in a rapidly changing environment.
Deep service mindset and orientation around delivering best-in-class white glove experiences to clients and partners.
Exceptional discretion in handling sensitive financial and executive information.

Responsibilities

Manage calendars, coordinate travel and team events, and prepare materials for internal and external meetings and presentations.
Support daily logistics across departments and support deliverables to B-to-B channel partners and clients.
Ensure office operations run smoothly, including physical office needs such as supplies and equipment, and ensuring team members have the resources needed to be successful.
Assist with budgeting, purchase orders, expense tracking and reporting, and managing relationships with vendors and service providers, including support for customer and partner billing, invoicing, and collections.
Assist with cross-departmental and cross-company projects, tracking deadlines, and executing on deliverables.
Leverage AI-driven tools to automate routine tasks like scheduling and data entry.
Identify, implement, and refine administrative processes to enhance team member & partner productivity.
Handle any other tasks that arise in an 'all hands on deck' culture.