Management Analyst 3

State of Iowa•Des Moines - 50319 - Polk County, IA
•Hybrid

About The Position

The Iowa Department of Revenue’s Alcohol & Tax Compliance Division is seeking a Management Analyst 3 to join its Individual Income Tax team. The Compliance Division oversees tax processing, business permits, and alcohol regulation throughout Iowa. Its work includes processing individual and business tax returns and payments, audits and collections, compliance inspections, and regulatory verification of alcohol-licensed establishments. The position provides expert guidance on fraud detection methodologies, fraud prevention controls, system functionality, and the application of fraud prevention rules and techniques. It analyzes individual income tax fraud data, workload, performance metrics, and operational trends to identify risks, assess program effectiveness, and make data-driven recommendations to management. The role also coordinates information sharing with state and federal agencies, FAST, and other external partners to support identity theft prevention, fraud detection, revenue protection, and tax compliance. The analyst conducts complex and sensitive individual income tax examinations and fraud investigations, analyzes financial and tax information, determines appropriate adjustments, and communicates findings and taxpayer rights in accordance with Department policies and Iowa law. The role also provides advanced technical guidance, training, and quality oversight to Revenue Compliance Officers regarding individual income fraud prevention. Applicants must live within the State of Iowa. A background check, including criminal history, fingerprint, and Iowa tax filing checks, will be conducted on the final candidate.

Requirements

  • Meet at least one of the listed minimum qualification pathways for the Management Analyst 3 classification.
  • One qualification pathway requires a degree from an accredited U.S. four-year college or university in any field and experience equivalent to three years of full-time work in project management, management analysis, data science, business systems analysis, or professional-level program administration, development, or operations.
  • Another pathway requires three years of qualifying full-time work experience and a total of four years of education and/or qualifying full-time experience, with 30 semester hours of accredited U.S. college coursework equaling one year of experience.
  • A further pathway requires one year of qualifying full-time work experience, a total of four years of education and/or qualifying experience, and a total of two years of graduate-level education and/or qualifying experience. Graduate coursework must be in business administration, industrial management, statistics, natural science, or a closely related field; 24 semester hours equal one year of experience. Unofficial transcripts are required for this pathway.
  • A current, continuous State of Iowa executive branch employee may qualify with six months of full-time work as a Management Analyst 2 or two and a half years as a Management Analyst 1.
  • Applicants must live within the State of Iowa.
  • The final candidate must undergo a background check, including a criminal history check, fingerprint check, and Iowa tax filing check.

Nice To Haves

  • Experience working complex fraud cases.
  • Ability to work effectively with vendors to explain processes surrounding fraud.
  • Prior experience providing training and staff development in fraud prevention.
  • Ability to manage multiple programs or projects at once.

Responsibilities

  • Provide expert guidance regarding fraud detection methodologies, fraud prevention controls, system functionality, and the application of fraud prevention rules and techniques.
  • Analyze individual income tax fraud data, workload, performance metrics, and operational trends to identify risks, assess program effectiveness, and provide data-driven recommendations to management.
  • Coordinate information sharing with state and federal agencies, FAST, and other external partners to support identity theft prevention, fraud detection, revenue protection, and tax compliance efforts.
  • Conduct complex and sensitive individual income tax examinations and fraud investigations; analyze financial and tax information, determine appropriate adjustments, and communicate findings and applicable taxpayer rights in accordance with Department policies and Iowa law.
  • Provide advanced technical guidance, training, and quality oversight to Revenue Compliance Officers regarding individual income fraud prevention.

Benefits

  • Iowa Public Employees' Retirement System (IPERS)
  • Retirement Investors Club (RIC)
  • Flexible working environment and work-from-home opportunities within the State of Iowa
  • Health, dental, and vision insurance
  • Vacation leave
  • Sick leave
  • Paid holidays (9 days per year)
  • Flexible spending accounts
  • Life insurance
  • Long-term disability insurance
  • Free parking
  • Casual attire
  • Work-life balance
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