Management Analyst 3

State of Iowa • Des Moines - 50319 - Polk County, IA

5d • Onsite

About The Position

The Iowa Department of Health and Human Services (HHS), Division of Aging and Disability Services, is seeking a highly skilled Management Analyst 3 to serve as a key business systems expert supporting Targeted Case Management (TCM) and Safety-Net Disability Services. This role is ideal for a detail-oriented, analytical professional who thrives in a collaborative environment and enjoys transforming complex business needs into effective technical solutions. In this role, you will provide expert-level, application-specific system support to TCM and the state disability services. You will partner closely with DOM DoIT, TCM staff, Disability Services staff, and teams across Aging & Disability Services, Medicaid, and Compliance & Administration to ensure system performance, data accuracy, and alignment with Home and Community Based rules, Medicaid requirements, and state disability services requirements.

Requirements

• Graduation from an accredited four-year college or university with a degree in any field, and experience equal to three years of full-time work in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations.
• Three years of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
• One year of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience; and A total of two years of graduate-level education and/or full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university coursework in business administration, industrial management, statistics, natural science, or a closely-related field equals one year of full-time experience.
• Current, continuous experience in the state executive branch that includes six months of full-time work as a Management Analyst 2 or two and a half years as a Management Analyst 1.

Responsibilities

• Serve as a business system expert for TCM and state disability services-specific applications, ensuring functionality, conformity, compatibility, and security.
• Develop and maintain technical assistance materials, training resources, and documentation for TCM and Disability Access Point staff.
• Create and maintain reports tailored for TCM operations and ADS leadership.
• Build data queries that meet the needs of TCM, Disability Services, HHS fiscal teams, and the Medicaid team.
• Conduct system audits focused on activity and billing data within TCM applications.
• Collaborate with data and reporting teams to improve data accuracy, reporting quality, and performance monitoring across programs.
• Support TCM and disability services quality reviews and internal audits by designing dashboards, tools, and data validation checks related to caseloads, service authorizations, timeliness, and documentation compliance.
• Analyze trends in data, member needs, and system performance to drive continuous improvement efforts.
• Act as a key liaison between Community Integration leadership, DOM DoIT, and other technical teams by translating HCBS policy changes, assessment updates, documentation standards, and other business needs into technical requirements.
• Assist with system testing, enhancement planning, and transition activities aligned with Iowa HHS modernization efforts.
• Develop and distribute the TCM Annual Report, TCM Advisory Board Reports, Consumer and Provider Surveys, and associated reporting.

Benefits

• Health, Dental, and Vision Coverage
• Paid Time Off (vacation, sick leave, paid holidays)
• Retirement plans (IPERS, Retirement Investors Club, Employer Sponsored Retirement Plan)
• Flexible Spending Accounts (medical and dependent care)
• Life insurance
• Long-term disability insurance
• Employee Assistance Program
• Employee Discount Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level