Management Analyst 2 - Learning Management System Specialist

Arizona Department of AdministrationPhoenix, AZ
11d$25

About The Position

Join our team as a Systems Analyst supporting a statewide Learning Management System (LMS). In this role, you’ll help ensure efficient system operations, accurate reporting, and compliance with training requirements across the organization.

Requirements

  • Knowledge of training-related technologies including learning management systems.
  • Knowledge of database development and maintenance.
  • Knowledge of planning and organizing.
  • Knowledge of computer word processing, databases and spreadsheets.
  • Knowledge of writing (related to grammar, punctuation, spelling, proper syntax, proper sentence structure, etc.).
  • Knowledge of Learning Management Systems.
  • Knowledge of Organization and tracking systems.
  • Knowledge of Customer service principles.
  • Skill in conceptualizing, designing, planning, developing, and auditing employee training systems and programs.
  • Skill in written and oral communication
  • Skill in presentation methods.
  • Skill in interpersonal skills in working with diverse groups and customer service.
  • Skill in problem solving techniques.
  • Skill in distance learning development.
  • Skill in training-related technologies including learning management systems.
  • Skill in project management, interpreting and analyzing data, time management, and scheduling resources.
  • Skill in planning, organizing and prioritizing work.
  • Skill in common software packages.
  • Ability to plan, organize and coordinate the design, delivery and audit of training and training resources.
  • Ability to facilitate groups.
  • Ability to interpret and analyze.
  • Ability to adapt to people/situations.
  • Ability to establish and maintain effective working relations with individuals, groups and representatives of diverse groups.
  • Ability to problem solve.
  • Ability to be creative and innovative
  • Ability to take initiative and be adaptable
  • Ability to give presentations
  • Ability to use a personal computer and a mainframe computer.
  • One year of management analysis experience; OR three years of experience in learning management systems and/or database applications; A Bachelor's or Master's degree in learning management systems and/or database applications will substitute for one or two years of the required experience respectively, but will not substitute for the management analysis experience.
  • The ability to secure and maintain clearance from the DCS Central Registry.
  • This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, and the following requirements apply: Driver’s License Requirements.
  • All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Responsibilities

  • LMS Administration & System Improvement
  • Compliance & Reporting
  • Technical Support & Leadership
  • Stakeholder Collaboration

Benefits

  • Paid sick leave.
  • Paid vacation that includes ten (10) holidays per year.
  • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
  • Competitive health and dental insurance plans.
  • Life insurance and long-term disability insurance.
  • Vision coverage.
  • Short-term disability insurance.
  • Deferred compensation plans.
  • Supplemental life insurance.
  • Employee wellness plans
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