Learning Management System Coordinator

Jefferson Health Plans • Philadelphia, PA

4d

About The Position

The Learning Management Systems (LMS) Coordinator maintains technology applications and systems that support learning and training initiatives across a large, dynamic healthcare institution including Epic EHR Systems.. This role serves as a key liaison between Epic EHR (Electronic Health Records), IS&T (Information Services & Technology), Instructional Designers, and Human Resources to maintain and enhance the learning experience through our LMS. The Coordinator is responsible for the creation, SCORM packaging, publishing, and maintenance of digital learning content—including eLearnings, EUPAs (electronic User Proficiency Assessments), and specialized role-based training. They will also ensure that course catalog content remains current, structured, and compliant with organizational standards. Other Duties: The LMS Coordinator will work closely with vendor training companies and support the Epic Training Scheduler with the assignment of eLearnings and classes through the SNOW ticketing system.

Requirements

• Associate’s or Bachelor’s degree in Instructional Technology, Education, Healthcare Administration, or a related field (or equivalent experience).
• 2+ years of experience in LMS coordination, preferably in a large healthcare or academic institution.
• Proficiency in Adobe Captivate and Adobe Creative Cloud (Photoshop, Illustrator, etc.).
• Familiarity with SCORM standards, eLearning authoring tools, and LMS platforms (e.g., Workday, HealthStream, or similar).
• Strong organizational skills with excellent attention to detail and time management.
• Excellent communication and problem-solving abilities.

Nice To Haves

• Knowledge of Epic systems and healthcare training workflows is a strong plus.

Responsibilities

• Collaborate with EHR, IS&T, and HR teams to deploy and manage learning programs across clinical, academic, and administrative areas.
• Create, edit, and manage high-quality digital training materials using Adobe Captivate, Adobe Creative Suite, and other multimedia tools.
• Package and publish eLearning’s from Epic User Web and internal content using SCORM-compliant formats for LMS integration.
• Maintain and update course catalog entries in the LMS, ensuring consistent naming conventions, tagging, and version control.
• Provide end-user support for LMS access, course enrollment, and troubleshooting of technical issues.
• Conduct quality assurance testing to ensure proper functionality of all eLearning modules prior to release.
• Assist in the development and archiving of multimedia resources, training videos, and interactive assessments.
• Work with instructional designers to support the conversion of instructor-led training to engaging online formats.
• Monitor LMS usage and generate standard reports for compliance tracking and learning analytics.
• Support LMS and Epic upgrades, testing, and enhancements in coordination with technical teams.
• Work consistently with staff and colleagues using EHR User Web and terminology.

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree