Managed Firewall Senior

Fenix24

7d • Remote

About The Position

The Managed Firewall Senior role will be principally responsible for acting as principal lead engineer for the Perimeter Defense Practice Group and ensuring client systems are protected and secured. This role will report to the Sr. Manager of Technical Operations and is 100% remote.

An ideal candidate will be able to:
Solve highly complex engineering challenges while utilizing all levels of technical resources
Rapidly and effectively execute deployment of products and solutions
Lead a growing team of engineers in excellence and professionalism
Act as a liaison to the broader companywide practice group for service development and ongoing refinement of services

Requirements

• 7-10 years of firewall/IT perimeter defense experience
• Bachelor’s degree in information technology or a related field, or an equivalent work history
• Certifications in Fortinet, Palo Alto, or Cisco desired
• Experience working for and within IT for the legal industry
• Experience in large-scale service delivery

Nice To Haves

• Demonstrated practical expertise in advanced security management for firewalls
• Consultative knowledge of firewalls, IDS/IPS, DPI, DNS, and infrastructure hardening
• Communicate effectively in any form or medium
• Manage dynamic and competitive priorities
• Border Gateway Protocol (BGP)
• Organize complex technical tasks for multiple clients at once
• Conversant with information technology and managed services best practices
• Cross platform firewall management (Fortinet, Cisco, Palo Alto and Checkpoint)
• Experience with service delivery in a managed services practice organization
• Practical application of InfoSec principles

Responsibilities

• Perform engineering tasks in support of perimeter defense services
• Assist in and consult on client satisfaction escalations and incidents
• Coordinate team technical escalations for clients, vendors, and team members
• Draft, maintain, and be involved in the evolution of client and product documentation
• Install, configure, and audit perimeter defense platforms and associated applications
• Review and consult on products, solutions, and client change control requests
• Regularly perform team trainings on products and services
• Collaborate on practice group operations, best practices, and service delivery methodologies
• Coordinate and facilitate knowledge sharing to and from the practice group
• Understand the client’s end goals and help create a plan to achieve them
• Perform other tasks as needed to support Perimeter Defense Practice Group initiatives
• Participate in an on-call rotation

Benefits

• Internal and external learning & development opportunities, including career advancement
• Scheduled & flexible PTO programs
• Family friendly programs- Care packages
• Regular team building events
• Private health insurance
• Mental health and wellness programmes
• Company-matched pension scheme
• Life insurance and income protection insurance
• Monthly fitness/gym membership allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level