Managed Care Specialist ;

Indotronix International Corporation•Nashville, TN

21h•Hybrid

About The Position

Join a dynamic team as a Managed Care Specialist in a hybrid role located in Nashville, Tennessee. The position supports client care programs by determining eligibility, managing casework, and providing legal research and documentation. The role offers a collaborative environment, comprehensive training, and the opportunity to contribute to client outcomes. It is a 12-month contract with a possible extension. Candidates must be local to Middle Tennessee and able to commute to the Nashville office as required.

Requirements

Bachelor’s or associate degree.
Strong time management, note-taking, and email organization skills.
Proficiency with Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint.
Excellent verbal and written communication abilities.
Attention to detail and ability to meet deadlines with minimal supervision.
Critical thinking and problem-solving aptitude.
Must be local to Middle Tennessee and able to commute to the Nashville office as required.

Nice To Haves

Background in paralegal studies or experience in a legal environment.
Customer service or call center experience.

Responsibilities

Assess individual and family eligibility for care programs with accuracy and empathy.
Coordinate schedules with internal and external clients to ensure operational efficiency.
Conduct client interviews, collect facts, compile case data, and provide recommendations to attorneys.
Document findings, maintain timely and organized casework, and ensure case resolution.
Perform legal research, analyze legal papers, and draft supporting legal documents.
Use multiple databases to extract and organize information.
Attend workgroup meetings and participate in team discussions to drive process improvements.
Support the leadership team as needed and contribute to departmental success.