Managed Care Specialist --Legal environment
About The Position
The Managed Care Specialist determines individual and family eligibility for the Client’s care programs and supports casework in a legal environment. The role involves interviewing clients, gathering and organizing case information, and providing recommendations to an attorney. It also includes legal research, analysis of legal papers, drafting legal documents, and maintaining accurate documentation through timely case management and resolution. The specialist coordinates schedules and communications with internal and external clients, uses multiple databases to retrieve information, participates in workgroup meetings, and assists the leadership team as needed.
Requirements
- Bachelor’s or associate degree.
- Proven technical skills, such as Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint.
- Excellent time-management skills and ability to prioritize work to meet deadlines with minimal supervision.
- Excellent verbal and written communication skills.
- Keen attention to detail and adherence to deadlines.
- Strong note-taking, email organization, and distribution skills.
- Critical-thinking and problem-solving skills.
Nice To Haves
- Background in paralegal studies.
- Work experience in a legal environment.
- Customer service or call center experience.
Responsibilities
- Determine individual and family eligibility for the Client’s care programs.
- Assist in coordinating and communicating schedules to internal and external clients.
- Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
- Manage casework in a timely manner, including proper documentation and case resolution.
- Conduct legal research, analyze legal papers, draft legal documents, and accurately document findings.
- Use multiple databases efficiently to extract information.
- Attend workgroup meetings and participate in discussions.
- Assist the leadership team as necessary.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
