Managed Care Analyst I (Hybrid)

University HealthCrown Center, IN
1dHybrid

About The Position

This position is responsible for supporting the Managed Care Department activities. The Analyst will receive, investigate, and process in-house and payor inquiries. The Analyst will be responsible for customer service/provider service resolution, maintaining key contract databases and contract files to both internal and external parties, as appropriate. The position will run various reports, perform data analysis, and summarize results for management. Working at University Health is about making a difference. It's providing the best care to every patient every day. University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.

Requirements

  • Bachelor’s degree in Finance or related field.
  • Critical thinking and problem-solving skills
  • Proficient in use of Microsoft Office product, including higher level knowledge with Excel spreadsheets for data analysis purposes.
  • Graphic presentation skills
  • Ability to demonstrate attention to detail
  • Excellent communication skills, oral, written and by use of telephone
  • Excellent customer service skills
  • Ability to work collaboratively in a team setting or independently as needed.

Nice To Haves

  • Health care experience with contracting knowledge and terminology
  • Strong typing, written and verbal communication skills.
  • Minimum of two years’ experience in conducting research (preferred related to managed care operations in hospital, health system, or healthcare operations).

Responsibilities

  • supporting the Managed Care Department activities
  • receive, investigate, and process in-house and payor inquiries
  • customer service/provider service resolution
  • maintaining key contract databases and contract files to both internal and external parties, as appropriate
  • run various reports, perform data analysis, and summarize results for management
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