Mammography Coordinator Assistant

American Addiction Centers • Franklin, WI

1d • Onsite

About The Position

We’re seeking a highly organized Mammo Coordinator Assistant to support our Imaging team in an office‑based, non‑patient‑facing role. This position is ideal for someone who thrives in a high‑volume administrative environment and is comfortable managing phone and computer‑based workloads. This role is well‑suited for someone detail‑oriented, efficient, and comfortable juggling multiple tasks in a fast‑paced, high‑volume setting while supporting critical patient follow‑up behind the scenes.

Requirements

• High School Graduate.
• Typically requires two years of experience in customer service, scheduling, and/or administrative support duties.
• Demonstrate knowledge of medical terminology
• Demonstrate strong organizational skills and attention to detail
• Proficient problem solving skills
• Ability to work independently and in a team environment
• Ability to effectively communicate (written and verbal), build rapport and relate to all people
• Proficient in the use of Microsoft Office or similar products, including maintaining, tracking, and entering data in a database and/or spreadsheet software.

Nice To Haves

• None Required.

Responsibilities

• Manage a high volume of phone and computer‑based tasks throughout the day
• Work extensively in Epic, including reports, documentation, and data entry
• Call patients to coordinate and schedule follow‑up diagnostic mammograms
• Enter and track breast density reports accurately in Epic
• Partner closely with another Mammography Coordinator to support daily workflows
• Track and review each breast imaging report for accuracy.
• Review any discrepancy with radiologist.
• Enter the appropriate recommendations and follow-up of every report into the Breast Care Summary within EPIC.
• Review of all pathology results and malignant staging information for breast biopsy procedures performed at their location.
• Transcribe these results into the patients Breast Care Summary within EPIC.
• Contact patients to schedule additional views, technical repeats and imaging guided biopsies recommended by radiologists.
• Place call comments in Track Rec portion of EPIC and contact provider for additional orders as needed.
• Responsible for generating daily and weekly reports for review and follow-up in accordance with regulatory agencies, including but not limited to daily letter verification report to assure all letters were mailed in accordance with FDA Regulations, MQSA report to look for outstanding patient results, 10 Day Hold to follow images being held for review with outside priors, Bi-Rad 0 to track patients who have not scheduled additional imaging as recommended, and addendum to capture & result any addended reports and mail appropriate letters.
• Performs continuous monitoring of outstanding patients to schedule 6-month follow up, Bi-Rad 0 additional imaging, MRI and biopsy recommendations.
• Answers and screens telephone calls from patients and insurance companies pertaining to coverage of breast imaging studies.
• Send certified letters as required by Radiology Services policies for patients who have not scheduled appropriate follow-up imaging.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.
• Age-specific information is developed further in the departmental job standards.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees