Male Drug Testing Technician (69889)

VARIETY CARE INC•Oklahoma City, OK

1d•$17 - $0•Onsite

About The Position

Responsible for the efficient and responsible operation of the drug testing program. Staff will be expected to provide excellent consumer service by providing a warm and welcoming environment for all consumers, visitors and staff and appropriately offering consumers timely access to clinical staff to meet any immediate needs. Greets consumers and referral sources in a professional manner using high quality customer service and telephone skills. Performs trauma-informed observed sample collection for male or female clients (gender specific) in accordance with agency procedures. Enrolls consumers into drug testing services and performs all related duties associated with the enrollment process. Responsible for the maintenance of referrals, responding to referral source inquiries, scheduling and rescheduling, and verification of appointments. Responsible for the check-in and fee collection of consumers. Ensures a safe and sanitary environment by the completion of daily cleaning, re-stocking, and maintenance of restroom and office supplies. Actively communicates with direct supervisor about situations that may impair the ability to perform his/her duties. Must maintain an organized work area and must follow through on assigned tasks. Abides by the agency policy on confidentiality and respects the integrity and confidentiality of all consumer-related information. Staff will be responsible for following all safety and administrative procedures. Performs other duties as required and/or assigned by leadership and/or Executive Staff.

Requirements

High school diploma or general education degree (GED)
Two years related experience and/or training; or equivalent combination of education and experience.
Proficiency in Microsoft Office software, or equivalent and intermediate general computer skills.
Possess and use daily professional communication skills, verbally and in writing.
Able to comprehend and interpret verbal and written instructions.
Able to multi-task and stay organized while working with frequent interruptions.
Able to bend, stoop, climb stairs, move about facilities freely, must have upward and downward mobility for filing, and finger dexterity to operate office equipment.
Able to sit for extended periods and have excellent speech and hearing to communicate with people face-to-face and by telephone.
The employee is frequently required to walk, stoop, kneel, crouch or crawl.
The employee must occasionally lift and/or move up to 25 pounds.
Must complete all NorthCare required training within 30 days of employment with NorthCare.
Must have TB test within 12 months prior to employment with NorthCare or obtain within 30 days of employment with NorthCare.
Every NorthCare employee is responsible for adhering to any and all laws, professional standards and ethical codes that apply to his/her job responsibilities.

Nice To Haves

Peer Recovery Support Specialist credentials preferred but not required.

Responsibilities

Provide excellent consumer service by providing a warm and welcoming environment for all consumers, visitors and staff.
Offer consumers timely access to clinical staff to meet any immediate needs.
Greet consumers and referral sources in a professional manner using high quality customer service and telephone skills.
Perform trauma-informed observed sample collection for male or female clients (gender specific) in accordance with agency procedures.
Enroll consumers into drug testing services and perform all related duties associated with the enrollment process.
Maintain referrals, respond to referral source inquiries, schedule and reschedule appointments, and verify appointments.
Check-in and collect fees from consumers.
Ensure a safe and sanitary environment by completing daily cleaning, re-stocking, and maintenance of restroom and office supplies.
Actively communicate with direct supervisor about situations that may impair the ability to perform duties.
Maintain an organized work area and follow through on assigned tasks.
Abide by the agency policy on confidentiality and respect the integrity and confidentiality of all consumer-related information.
Follow all safety and administrative procedures.
Perform other duties as required and/or assigned by leadership and/or Executive Staff.