Malama Ambassador / Birth Equity Advocate - Bilingual (Part-Time)

Malama Health • San Bernardino, CA

16h • Onsite

About The Position

Malama leverages technology and people to deliver exceptional care, building novel biometric tracking and patient engagement tools that enable skilled Care Managers to provide high-touch care navigation and coordination for pregnant and postpartum mothers, improving health outcomes for mom and baby. The company has raised $9.2M in funding and is on target to hit profitability early this year. Malama's mission is to improve pregnancy-related outcomes, starting with conditions that disproportionately affect historically underserved groups. They are seeking Malama Ambassadors to serve as trusted connectors between high-risk pregnant and postpartum Medi-Cal members and Malama. These Ambassadors will be embedded in WIC clinics, Federally Qualified Health Centers (FQHCs), and community-based organizations (CBOs) across the NorCal region, performing outreach, eligibility screening, and warm handoffs to Malama's Enhanced Care Management (ECM) Birth Equity services. This role is an excellent entry point for recent graduates or early-career advocates interested in building a meaningful career in community health and birth equity, particularly for those passionate about reproductive justice, building relationships, and directly improving outcomes for Black, Indigenous, and low-income birthing families.

Requirements

• Current Community Health Worker (CHW) certification OR equivalent community health experience
• Deep ties to and lived experience in the communities served: Sacramento / San Bernardino / Fresno / Los Angeles / Alameda
• Commitment to birth equity, reproductive justice, and culturally congruent care
• Strong interpersonal skills and ability to build trust with diverse populations
• Ability to travel regularly across assigned counties for partner site visits
• Comfort with engaging with CBOs, following up, and tracking outreach activities

Nice To Haves

• Doula training or certification (Malama will cover doula training if not already completed)
• Bilingual or multilingual — Spanish, Tagalog, Vietnamese, or other languages spoken in priority counties
• Prior experience with Medi-Cal, WIC, FQHC, or community-based maternal health programs

Responsibilities

• Conduct in-person outreach at WIC clinics, FQHC waiting rooms, and CBO program sites across assigned counties
• Build trusted relationships with pregnant and postpartum Medi-Cal members, particularly those who are Black, Indigenous, or from communities of color
• Distribute multilingual outreach materials (Spanish, Tagalog, Vietnamese, and other languages per county demographics)
• Represent Malama at community events including baby showers, health fairs, and partner-hosted convenings
• Screen community members for Enhanced Care Management (ECM) Birth Equity eligibility per CalAIM criteria
• Conduct warm handoffs to Malama's care coordination, doula, and CHW navigation teams
• Coordinate with Kaiser Permanente care teams for KP Medi-Cal members to ensure complementary service delivery
• Support member enrollment and onboarding into Malama's ECM Birth Equity program
• Embed in partner site workflows at assigned WIC, FQHC, and CBO locations on a regular, scheduled basis
• Collaborate with partner site staff to co-develop and refine ECM referral pathways
• Participate in partner kickoff meetings, quarterly learning community sessions, and ongoing site check-ins
• Support MOU implementation and documentation of Ambassador activities at each partner site
• Document all member interactions, referrals, and outcomes in Malama's PointClickCare electronic health record (EHR) system
• Track KP-specific metrics including NICU admission rates, ED utilization, and failed-to-keep (FTK) appointment data
• Contribute to baseline, progress, and final reporting requirements under the CalAIM IPP grant
• Participate in Malama team meetings, supervision, and ongoing professional development

Benefits

• Opportunities to grow as the program scales
• Meaningful community impact — your work directly reduces maternal and infant health disparities
• Connection to a statewide network of birth equity advocates, doulas, and community health workers
• Supportive, mission-driven team culture
• Malama will cover doula training if not already completed

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed