Malama Ambassador / Birth Equity Advocate - Bilingual (Part-Time)

Malama Health • Los Angeles, CA

16h • Onsite

About The Position

Malama leverages the best of technology and people to deliver exceptional care - we build novel biometric tracking and patient engagement tools that allow skilled Care Managers to provide high-touch care navigation and coordination for pregnant and postpartum mothers that improves health outcomes for mom and baby. We’ve raised $9.2M in funding to date and are on target to hit profitability early this year. Our mission is to improve pregnancy-related outcomes beginning with conditions that disproportionately affect historically underserved groups. We're seeking Malama Ambassadors to serves as a trusted connector between high-risk pregnant and postpartum Medi-Cal members and Malama! Embedded in WIC clinics, Federally Qualified Health Centers (FQHCs), and community-based organizations (CBOs) across the NorCal region, the Ambassador performs outreach, eligibility screening, and warm handoffs to Malama's Enhanced Care Management (ECM) Birth Equity services. This is a great entry point for recent graduates or early-career advocates who want to build a meaningful career in community health and birth equity. If you are passionate about reproductive justice, love building relationships, and want your work to directly improve outcomes for Black, Indigenous, and low-income birthing families — this role is for you.

Requirements

• Current Community Health Worker (CHW) certification OR equivalent community health experience
• Deep ties to and lived experience in the communities served: Sacramento / San Bernardino / Fresno / Los Angeles / Alameda
• Commitment to birth equity, reproductive justice, and culturally congruent care
• Strong interpersonal skills and ability to build trust with diverse populations
• Ability to travel regularly across assigned counties for partner site visits
• Comfort with engaging with CBOs, following up, and tracking outreach activities

Nice To Haves

• Doula training or certification (Malama will cover doula training if not already completed)
• Bilingual or multilingual — Spanish, Tagalog, Vietnamese, or other languages spoken in priority counties
• Prior experience with Medi-Cal, WIC, FQHC, or community-based maternal health programs

Responsibilities

• Conduct in-person outreach at WIC clinics, FQHC waiting rooms, and CBO program sites across assigned counties
• Build trusted relationships with pregnant and postpartum Medi-Cal members, particularly those who are Black, Indigenous, or from communities of color
• Distribute multilingual outreach materials (Spanish, Tagalog, Vietnamese, and other languages per county demographics)
• Represent Malama at community events including baby showers, health fairs, and partner-hosted convenings
• Screen community members for Enhanced Care Management (ECM) Birth Equity eligibility per CalAIM criteria
• Conduct warm handoffs to Malama's care coordination, doula, and CHW navigation teams
• Coordinate with Kaiser Permanente care teams for KP Medi-Cal members to ensure complementary service delivery
• Support member enrollment and onboarding into Malama's ECM Birth Equity program
• Embed in partner site workflows at assigned WIC, FQHC, and CBO locations on a regular, scheduled basis
• Collaborate with partner site staff to co-develop and refine ECM referral pathways
• Participate in partner kickoff meetings, quarterly learning community sessions, and ongoing site check-ins
• Support MOU implementation and documentation of Ambassador activities at each partner site
• Document all member interactions, referrals, and outcomes in Malama's PointClickCare electronic health record (EHR) system
• Track KP-specific metrics including NICU admission rates, ED utilization, and failed-to-keep (FTK) appointment data
• Contribute to baseline, progress, and final reporting requirements under the CalAIM IPP grant
• Participate in Malama team meetings, supervision, and ongoing professional development

Benefits

• Meaningful community impact — your work directly reduces maternal and infant health disparities
• Connection to a statewide network of birth equity advocates, doulas, and community health workers
• Supportive, mission-driven team culture

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed