Make Ready

RPM Living•Katy, TX
•Onsite

About The Position

The Make Ready prepares vacant apartment units for re-leasing by completing unit turns efficiently and on time while meeting established quality standards. The role follows a make-ready checklist to complete repairs and improvements before residents move in, maintains an inventory of supplies and equipment, and helps maintain the property’s curb appeal. The position also requires compliance with safety and risk-management policies and a respectful, efficient approach to customer service. This is an on-site role based primarily indoors, with some outdoor work and possible exposure to the elements. Work may involve confined spaces, heights, and potentially hazardous areas. A flexible schedule is required, including weekdays, nights, and weekends as needed.

Requirements

  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items and reach overhead as required.
  • Ability to bend, stoop, or kneel as required.
  • Manual dexterity and ability to grasp tools.
  • Ability to see well enough to perform inspections and read computer screens.
  • Ability to hear and understand verbal communications in person and over the phone or computer.
  • Ability to occasionally lift or carry items weighing up to 25 pounds.
  • Ability to operate a computer, keyboard, mouse, and other office equipment.
  • Ability to work a flexible schedule that includes weekdays, nights, and weekends, including Saturdays and Sundays, as needed.
  • Successful completion of a background check, as required by applicable local and federal or state requirements.

Nice To Haves

  • A valid driver’s license is preferred.

Responsibilities

  • Follow the make-ready checklist and complete necessary repairs and improvements to apartment homes before resident move-in, as directed by a supervisor or manager.
  • Inspect sheetrock and make repairs; caulk and seal windows, sink areas, toilets, bathtubs, and showers; and perform touch-up painting.
  • Maintain an inventory of supplies and equipment needed for make-ready tasks.
  • Control expenses by repairing rather than replacing parts and avoiding waste of supplies.
  • Help maintain property curb appeal by picking up trash, pressure-washing, performing general cleaning, and painting as needed.
  • Comply with safety and risk-management policies, participate in safety meetings and OSHA training, follow applicable safety requirements, and promptly and accurately report accidents and incidents.
  • Provide a high level of customer service by treating residents and others respectfully and completing assigned work efficiently and urgently.
  • Perform other duties as assigned.

Benefits

  • Comprehensive healthcare coverage available for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Opportunities for professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and multiple Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounted perks, including Costco membership, movie tickets, and health, wellness, entertainment, and travel discounts.
  • Weekly pay for associates working onsite at an apartment community.
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