Make Ready Coordinator - Manchester State Thomas

Greystar Management ServicesDallas, TX
Onsite

About The Position

Coordinates, schedules and inspects the “make-ready” units to ensure vacant apartment homes are returned to market ready status in accordance with Company standards. Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com .

Requirements

  • Coordinates, schedules and inspects the “make-ready” units to ensure vacant apartment homes are returned to market ready status in accordance with Company standards.
  • Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
  • Demonstrates customer service skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services.
  • Assists Community Manager and/or Service Supervisor in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical and visual needs of the property.

Responsibilities

  • Coordinates the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection and creating a “punch” list of needed maintenance work.
  • Schedules all necessary work with maintenance technicians, vendors and contractors to bring vacant apartment homes to market ready status as per Company guidelines.
  • Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items as needed.
  • Tracks inventory used and notifies the service supervisor about re-ordering needs.
  • Inspects completed units and schedules any necessary follow-up work before designating the unit as “Ready.”
  • Signs off on apartment home and releases to Service Supervisor and Community Manager in market ready condition.
  • Accompanies Sheriff to apartment homes in order to facilitate evictions as needed.
  • Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
  • Demonstrates customer service skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services.
  • Assists Community Manager and/or Service Supervisor in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical and visual needs of the property.
  • Reports findings to the Community Manager and/or Service Supervisor.

Benefits

  • Employee Assistance Program
  • Paid sick time
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