Major Loss Adjuster - Aviation Claims

AIG • Atlanta, GA

2d • Onsite

About The Position

This position requires the adjustment of complex aircraft damage claims. The Major Loss Adjuster will function as a key account contact for multiple programs across all sub-classes of Aerospace. The role serves as a technical referral point for North America (NA) Aerospace claim team members and will collaborate with NA Aerospace Claim leaders, Global and NA Aerospace underwriting business leads and stakeholders to deliver a consistent, efficient and customer centric NA Aerospace claim proposition. Proactive and efficient management and adjusting of aerospace claims across all sub-classes with a concentration in general aviaton claims requiring industry experience, technical expertise, and account management capabilities. Develop and maintain effective relationships with internal stakeholders as well as global, regional, and local aerospace customers and brokers. Identify, and report claim trends, lessons learned and risk management opportunities to Aerospace stakeholders. Support underwriting partners in account management and new business development. Actively participate in team talent development through internal training programs and informal mentoring.

Requirements

• Strong technical Aerospace claim capability.
• Technical expertise in managing/minimizing the total cost of complex Aerospace claims.
• Ability to establish strong relationships with NA Aerospace stakeholders, customers, and brokers.
• Excellent interpersonal and written communication skills, including the ability to explain technical issues and problem solve.
• Developed computer proficiency with an aptitude for both common and specialized claims systems programs and applications.
• Self-motivated, ability to manage time and prioritize.
• Willingness to assist in developing teammates’ technical aerospace proficiencies.

Responsibilities

• Manage and adjust complex aircraft damage and liability claims.
• Serve as a technical referral point for the NA Aerospace claim team.
• Collaborate with NA Aerospace Claim leaders, Global and NA Aerospace underwriting business leads and stakeholders.
• Manage and adjust aerospace claims across all sub-classes, with a concentration in general aviation claims.
• Develop and maintain effective relationships with internal stakeholders, global, regional, and local aerospace customers and brokers.
• Identify and report claim trends, lessons learned, and risk management opportunities.
• Support underwriting partners in account management and new business development.
• Participate in team talent development through internal training programs and informal mentoring.
• Effectively manage vendors, including attorneys and experts, to minimize the total cost of Aerospace claims.

Benefits

• Eligibility for a bonus in accordance with the terms of the applicable incentive plan.
• Total Rewards Program, a comprehensive benefits package focused on health, wellbeing, financial security, and professional development.
• Volunteer Time Off and Matching Grants Programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed