Major Gifts Stewardship Specialist

KERADallas, TX
Hybrid

About The Position

Serving the country’s fourth-largest media market, KERA reaches more than 5 million people monthly through KERA TV, KERA News, KXT, WRR and The Denton Record-Chronicle. For more than 65 years, North Texans have turned to KERA as a destination for community engagement and lifelong learning. As we seek to recognize and reflect our audience and communities, we encourage applicants from all backgrounds and points of view to consider employment opportunities at KERA. The Major Gifts Stewardship Specialist is responsible for executing a high-quality, consistent stewardship program that deepens relationships with KERA’s major donors and prospects. This role focuses on managing stewardship communications, coordinating engagement opportunities, and supporting donor experiences that reinforce impact and inspire continued giving. Working closely with major gifts officers and development leadership, the Specialist ensures that stewardship is proactive, personalized, and aligned with overall fundraising strategy. This position is classified as FLSA non-exempt, is eligible for overtime and reports to the VP, Philanthropic Giving.

Requirements

  • 2–4+ years of experience in fundraising, donor relations, or communications
  • Strong writing and communication skills with attention to tone and personalization
  • Highly organized with the ability to manage multiple deadlines
  • Familiarity with CRM systems

Nice To Haves

  • Experience supporting events and donor engagement activities preferred
  • Passion for public media

Responsibilities

  • Manage and maintain a comprehensive stewardship calendar, ensuring timely and strategic donor touchpoints
  • Coordinate the execution of stewardship activities, including acknowledgments, updates, and engagement opportunities
  • Write and schedule personalized stewardship emails and communications for major donors
  • Develop content that connects donors to impact, including opportunities such as events, behind-the-scenes access, and special experiences
  • Partner with communications and program teams to gather stories and content
  • Coordinate donor invitations and participation in events (e.g., concerts, meet-and-greets, studio tours)
  • Support planning and execution of major donor events and stewardship experiences, in partnership with Events Coordinator and VP of Philanthropic Giving
  • Manage and support major donors through volunteer opportunities, partnering with Membership team and others
  • Ensure seamless and high-quality donor experiences across all touchpoints
  • Partner with major gifts officers to support individualized stewardship plans
  • Track stewardship activities and next steps in the CRM
  • Monitor fulfillment of donor benefits and commitments
  • Track stewardship metrics and engagement activity
  • Support reporting on donor retention and engagement trends
  • Maintaining and managing updated donor forms, including in-kind intake and acknowledgments, gift acceptance policy, “In honor of” letters, fresh acknowledgment addressing different ways to give, different renewal letters, new major donor email templates, after-event thank you emails, legacy gift forms, etc.
  • Regular website checks and updates for donor-facing information
  • Work in a manner that is consistent with KERA’s mission, vision and values; and maintain compliance with all company policies and procedures
  • Participate in fundraising activities as needed and assigned
  • Perform additional duties as assigned

Benefits

  • Generous vacation (3 weeks), sick (8 days), personal time (2 days) and holidays (11)
  • Comprehensive health, dental and vision insurance
  • KERA-paid short and long-term disability, basic life insurance and AD&D insurance
  • Flexible scheduling and hybrid work environment
  • 401k plan with KERA-contribution after 6 months
  • Robust employee assistance program available to the employee and all members of their household
  • Strong company culture focused on connection, belonging and professional growth
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