Major Accounts Project Manager-New Business Services

Con Edison•Spring Valley, NY

11h•Onsite

About The Position

Under the limited direction of the Section Manager of New Business Services, this role serves as the Company liaison, providing guidance to major commercial and industrial customers. The position involves determining customer project requirements by evaluating load requirements, energy systems power quality, and regulatory and Tariff requirements for gas and electric facility installations. It also requires coordinating with internal departments for engineering studies, analysis of construction sites and load data, and interconnection requirements. The role ensures customers are familiar with service classification information, applicable codes, specifications, and billing procedures to ensure timely customer project satisfaction and a positive experience. Excellent oral and written communication and presentation skills are essential. This position does not provide employment pursuant to the terms of a STEM OPT Training Plan.

Requirements

Bachelor's Degree and 3 years Relevant work experience in either project/program management, electric or gas service installations, and/or service-related construction or Relevant Work Experience
Must have a minimum of 3-5 years of experience in Operations, Engineering, Project Management or related work experience, required.
Must have strong interpersonal skills necessary to interact with customers and act as a Company liaison regarding all energy related matters, required.
Must demonstrate ability to handle multiple tasks simultaneously, apply individual judgment, initiative and decision making in the handling of Commercial and Industrial projects, required.
Must be computer proficient with Microsoft Office software products, required.
Must posses the ability to effectively interact with all levels of management, as well as customer, customer representatives, trade organizations and government agencies, required.
Must have excellent oral and written communication and presentation skills, required.
Must proactively approach responsibilities, required.
Must be articulate and responsive to customers and colleagues, required.
Maintain a high degree of professionalism under pressure, required.
Driver's License

Nice To Haves

Must have good working knowledge of electric and gas transmission/distribution systems, preferred.
Must demonstrate an understanding of the construction standards and policies of the Company and a working knowledge of the normal and emergency work procedures of Company forces, preferred.

Responsibilities

Promotes and coordinates the installation of electric and/or gas facilities to major new and existing commercial and industrial customers by evaluating construction site conditions and load requirement data to determine cost involved and insure that the customer is familiar with billing procedures, rates and service classification information.
Provides specifications and coordinates engineer studies and construction schedules to meet the requirements of the customer and the Company.
Meets with commercial and industrial customers for the purposes of evaluating their electric and/or gas requirements.
Promotes teamwork throughout the construction process to enhance productivity.
Develops positive working relationships with consulting engineers, architects, customers, land developer/builders, and other key stakeholders to keep abreast of proposed or existing planned expansions to provide adequate and timely energy service to the customer.
Provides timely feedback to customers and contractors relating to project status.
Familiar with all-pertinent national, state, and local electrical and construction codes, Company policies, tariffs, procedures, processes, and construction standards relative to customer installations and Company facilities.
Familiar with NYISO and NJ Load interconnection processes.
Must function as a liaison between the Company and the customer.
Communicate company policies, processes, and procedures to the customer and ensure customer project timelines are communicated to ensure a positive customer experience.
Responsible for creating and monitoring billing orders and executed agreements for projects as needed.
Responsible for the maintaining priority customer information, customer records/files and will assist the Managers of New Business Services in the preparation of periodic reports and load forecasts.
Demonstrates leadership and initiative by identifying process improvements or efficiencies.
Must be knowledgeable of all natural gas rates, gas construction, and state of the art gas metering.
Must be cognizant of all AGA, ANSI, state and local codes, as well as the technical aspects of gas equipment and related manufacturing processes.
Performs other related assignments as required.