Major Accounts Manager

Johnstone Supply, The Balsan Group • Boston, MA

2d • Onsite

About The Position

At Johnstone Supply, our relationships power our growth. As a Major Accounts Manager, you’ll own and expand some of our most strategic, high-value customer partnerships—working directly with executive decision-makers, including private equity–backed organizations. This role blends strategic selling, relationship leadership, and cross-functional collaboration to drive long-term success.

Requirements

• 5+ years of HVAC distribution sales experience
• Proven success managing high-value or strategic accounts
• Strong executive presence and relationship-building skills
• Ability to navigate complex organizations and collaborate across teams

Nice To Haves

• Experience working with private equity–backed clients
• Knowledge of branch operations, logistics, and Eclipse

Responsibilities

• Build, manage, and grow key major account relationships
• Act as the primary point of contact for executive-level customers
• Develop and execute strategic account plans aligned with long-term business goals
• Drive revenue growth through account expansion, cross-selling, and upselling
• Support contracts, renewals, and negotiations
• Partner with Operations, Finance, Marketing, Purchasing, and Leadership to deliver best-in-class service
• Monitor account performance and proactively address risks or challenges

Benefits

• Industry leader in HVAC/R distribution
• Relationship-driven, team-first culture
• Opportunity to work with high-impact accounts and senior leaders
• Competitive compensation and growth potential

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed