Account Manager- Major Accounts

The Raymond CorporationLawrence, MA
4d$85,000 - $300,000Remote

About The Position

For more than a century, Abel Womack has been helping companies transform the way they move, store, and manage materials. We partner with leading manufacturers and distribution operations across the Northeast to deliver innovative automation and material handling solutions that drive productivity, efficiency, and growth. Our portfolio includes industry-leading products and technologies including Raymond battery-powered lift trucks, conveyors, robotics, AS/RS systems, autonomous guided vehicles (AGVs), autonomous mobile robots (AMRs), storage systems, and goods-to-person technology. Backed by decades of expertise, we design and deliver solutions that solve real operational challenges. We’re now seeking a skilled Account Manager, Major Accounts to help us elevate the customer-experience for a portfolio of our most strategically significant clients. Position Overview As the Account Manager for Major Accounts, you will own and grow relationships with a select group of Abel‑Womack’s largest, highest‑impact customers. These clients may or may not have a national footprint—but all are considered critical to our long‑term success. You will serve as a strategic advisor and consultative seller, leveraging our full suite of solutions—including Ray­mond lift trucks, racking systems, allied products, automation technologies, and AMRs—to help customers optimize their operations.

Requirements

  • Proven experience in sales or account management, ideally within material handling or an industrial sales environment.
  • Demonstrated expertise representing the Raymond product suite; strong understanding of warehousing and material handling solutions.
  • Experience managing complex consultative sales cycles, involving multiple stakeholders and capital equipment decisions.
  • Ability to evaluate financial impact, ROI, and value propositions.
  • Proven achievement of exceeding quota for the past 3 years.
  • Excellent communication, negotiation, and presentation skills.
  • Strong analytical and problem‑solving skills; detail‑oriented, proactive, and collaborative work style.
  • Proficiency with Microsoft Word, Excel, Outlook, and Teams.
  • Valid driver’s license and willingness to travel by car/air (est. 30%) for client meetings.

Nice To Haves

  • Bachelor’s degree in business, marketing, or related field (or equivalent experience).
  • 3+ years of experience in material handling or related industrial sales.

Responsibilities

  • Manage and expand relationships with key stakeholders across assigned major accounts, ensuring high levels of customer satisfaction and loyalty.
  • Develop and execute tailored account strategies designed to meet the specific needs and goals of each account, focused on increasing sales volume and market share.
  • Conduct regular customer visits (typically monthly to twice quarterly) to strengthen partnerships and identify new opportunities.
  • Serve as a trusted, expert advisor on Raymond’s full product suite, and promote our allied offerings and automated solutions, effectively demonstrating our overall value to clients
  • Stay updated on industry trends and competitor activities to proactively identify growth opportunities.
  • Collaborate with internal teams, including sales support, marketing, service, and engineering, to ensure alignment and effective execution of account strategies and solutions.
  • Coordinate with regional and local sales teams to ensure consistent experience across all customer locations.
  • Achieve assigned revenue and margin goals through effective forecasting and opportunity management.
  • Maintain accurate CRM data, including account plans, forecasts, and activity notes.
  • Lead or support pricing discussions, contract negotiations, and renewal cycles.

Benefits

  • Blue Cross/Blue Shield Medical and Dental
  • 401(k) and Profit Sharing plans
  • Vision benefits
  • Flexible Spending Accounts
  • life and disability insurance
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