MAITRE D (FULL TIME AND PART TIME)

Compass Group USA Inc•New York, NY

49d•$25 - $30•Onsite

About The Position

Summary: Seats guests in dining room. Ensures customer satisfaction. Essential Duties and Responsibilities: Promptly and warmly greets guests and accompanies them to their tables based on availability or desired seating arrangements. Oversees guest flow within the restaurant. Manages the reservations system. Promotes an overall enjoyable dining experience; promotes a clean, safe and neat environment for guests and associates. Advises guests on menu and beverage selections. Liaise between kitchen staff and dining room staff. Exhibits exceptional communications skills and ability to get along well with others; demonstrates flexibility, patience and a willingness to communicate with guests and staff. Supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed. Makes special occasion arrangements for guests; promotes special in-house events. Helps train new food-service team members and provides ongoing customer-service training. Supervises the closing of the assigned dining room; ensures servers complete side work and station setup. Demonstrates knowledge of emergency safety procedures; assists with evacuation of guests to safety in the event of an emergency. Helps bus tables and serve foo/beverages when necessary while maintaining safe food-handling and sanitation standards. May operate equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines. Works with staff of other departments to perform job duties during special events or functions. Performs other duties as assigned. Associates at Restaurant Associates are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program In addition, full-time positions also offer the following benefits to associates: Medical Dental Vision Life Insurance/AD Disability Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Abides by all Company policies and procedures including but not limited to: The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer. The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables. The use of slip-resistant shoes and proper lifting techniques. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Requirements

Previous hospitality experience required.

Responsibilities

Promptly and warmly greets guests and accompanies them to their tables based on availability or desired seating arrangements.
Oversees guest flow within the restaurant.
Manages the reservations system.
Promotes an overall enjoyable dining experience; promotes a clean, safe and neat environment for guests and associates.
Advises guests on menu and beverage selections.
Liaise between kitchen staff and dining room staff.
Exhibits exceptional communications skills and ability to get along well with others; demonstrates flexibility, patience and a willingness to communicate with guests and staff.
Supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed.
Makes special occasion arrangements for guests; promotes special in-house events.
Helps train new food-service team members and provides ongoing customer-service training.
Supervises the closing of the assigned dining room; ensures servers complete side work and station setup.
Demonstrates knowledge of emergency safety procedures; assists with evacuation of guests to safety in the event of an emergency.
Helps bus tables and serve foo/beverages when necessary while maintaining safe food-handling and sanitation standards.
May operate equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
Works with staff of other departments to perform job duties during special events or functions.
Performs other duties as assigned.

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)