Maitre D

River Oaks Country Club•Houston, TX

9d•$21 - $24•Onsite

About The Position

River Oaks Country Club is currently undergoing a major renovation that will transform the Club's dining experience, and we invite you to be part of it. In March 2027, ROCC will open three new restaurants, two new bars, and state-of-the-art kitchen facilities, creating exciting opportunities for hospitality professionals who are passionate about exceptional service and member experiences. This is a unique opportunity to join the team during a significant moment in the Club's history and help shape the future of dining at one of the most prestigious clubs in Texas. From opening day and beyond, you'll play an important role in delivering the high standards of service and hospitality that define River Oaks Country Club. If you are committed to excellence, enjoy working in a team-focused environment, and are looking to grow your career, we encourage you to become part of the next chapter at ROCC.

Requirements

3- 5 years working in upscale, full-service dining.
Flexible schedule, including working mornings, afternoons, evenings, weekends and holidays.
Excellent communication skills both verbal and written.
Organized, detailed and able to follow established club practices and procedures.
Well-groomed and professional in appearance in compliance with published standards.
Proficient with technology and Microsoft applications.
TABC & Food Handler Certified.

Nice To Haves

Bilingual (Spanish and English) a plus.

Responsibilities

Accepts and records reservations from the ROCC website, in person, phone calls and or referrals from PBX
Seats the room according to reservations and seating protocol outlined in Maître D training manual.
Adheres to and enforces dress code and hospitality standards as communicated through the River Oaks Country Club Employee Handbook.
Plans dining room and table set-up based upon anticipated Member/guest counts.
Supervises staff performance to comply with ROCC A la Carte steps of service and standards
Maintains a presence in their assigned dining area from the beginning to end of service.
Receives and addresses feedback concerning food, beverages, and service. Take corrective action.
Serves as liaison between the dining room and kitchen staff.
Works with culinary and beverage teams to build and successfully execute promotions in dining areas.
Ensures all side work is completed according to Club standards
Assists managers with pre-shift meetings. Relays information and verifies policy changes are implemented as they occur.
Assures the correct appearance, cleanliness and safety of dining areas, equipment and fixtures.
Checks for the proper functioning of all equipment in the dining room. Initiates reporting of any deficiencies and follows through until properly resolved.
Responsible for assuring that staff have correctly and completely closed all member checks at the end of each shift and have closed their day in the point-of-sale system.
Report cover counts at the conclusion of their shift in the Monthly Cover Count Sheets located on the shared drive, using the A La Carte laptop.