Maintenance

Sonora Resort•Campbell River, BC

11d•Onsite

About The Position

We’re hiring a Maintenance worker to join our world class team at Sonora Resort, a luxury all-inclusive Relais & Chateaux Resort, in the unspoiled wilderness of British Columbia. Nestled in the Discovery Islands, Sonora Resort is a remote location accessed by water taxi from the town of Campbell River on Vancouver Island. This is a Full-time, year-round position that works on site at the Resort in shift work rotations. Seeking a start date as soon as possible. Our team shares a deep appreciation for the unspoiled wilderness of British Columbia. Our opulent location is an undeniable draw for those seeking an exciting career with a side of adventure. We are completely submerged in the great outdoors with easy access to hiking trails, Florence Lake, and opportunities to get on the water to explore the Inside Passage. Each one of our team members contributes to the guest experience at Sonora Resort. Working at Sonora means you are part of a team of passionate and trained professionals focused on providing our guests with unique experiences and cherished memories. Sonora Resort is committed to creating an engaging and supportive work environment, with a focus on developing and promoting talent from within. We offer competitive compensation packages, exciting employee incentives and the opportunity to develop under the prestigious Relais & Châteaux banner.

Requirements

Must be legally authorized to work in Canada and fluent in English.
Two (2) years of experience in a building or facility maintenance role, hotel or resort maintenance or a relevant trade-related field.
Experience in maintenance and repairs of gasoline and diesel engines.
Electrical experience in AC and DC power required.
Must possess thorough understanding of resort infrastructure; experience in a live-in resort environment is preferred
High School Diploma required.
Valid Drivers license required.
Must be fluent in English
Must be capable of physical aspects of the job; handling heavy loads, combination of sitting, walking, standing for extended periods of time, bending, crouching, kneeling.
Strong analytical, troubleshooting and creative problem-solving skills.
Ability to work cohesively with fellow colleagues as part of a team or independently with minimum supervision.

Nice To Haves

Second languages are an asset.
Knowledge and experience in building systems such as HVAC, LPG boilers, plumbing, electrical, structural and mechanical preferred.
Hot tub and swimming pool maintenance experience would be an asset.
Any additional education or certifications in mechanical an asset.
Transport Canada Marine Vessel Operators certificates an asset.
First Aid & AED certificates are an asset.
Adapts easily to change in a work environment with changing priorities

Responsibilities

Perform daily maintenance checks and accurate record keeping for all resort infrastructure (generators, water systems, sewage treatment plant, fire suppression systems and so forth)
Attend to any maintenance concerns or repairs in guest and staff areas.
Perform routine servicing on infrastructure, equipment and vehicles.
Troubleshoot any issues that arise with Sonora’s infrastructure, buildings and equipment.
Deliver water samples from Sonora Resort to appropriate health authorities in Campbell River at the end of your weekly shift.
Demonstrate desired service behaviors in accordance with Relais and Chateaux expectations.
Work independently or with other team members on any given repair or task.
Assist with other mechanical and electrical repairs on other equipment throughout the resort.
Be willing to work extended hours to complete an urgent repair.
Ensure effective working relationships and clear communication is maintained with all colleagues and departments.
Ensure that all equipment is kept in the best repair possible and are used in a safe and proper manner in coordination with the Maintenance Manager.
Ensure good communication daily with the department manager on all issues, particularly those affecting customer services, employee relations and the economical operation of the department.
Perform any other reasonable duty or assignment requested by the department or General Manager
Drive small electric vehicles around the resort.

Benefits

Gratuities
Competitive salary
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Training & development
Wellness resources
Complimentary single bedroom accommodations
Complimentary wifi, cable TV and internet calling provided in each staff room.
Complimentary meals, snacks and beverages provided from our Staff Kitchen
Water taxi transportation is provided to and from Campbell River for scheduled work shifts
Staff lounge
Fitness facility
Hot tub
Outdoor staff lounge area
Access to trout ponds, hiking trails and Florence lake where a canoe and stand-up paddleboards are available for staff use.
25% off at Sonora’s Gift Shop and Island Currents Spa (Services & products)
Special room rate for Employees & immediate family members visiting Sonora Resort
Staff social events and opportunities to experience adventure tours & activities
An Employee & Family Assistance Program offering counseling and mental health supports.
Employee Referral Bonus Program
Competitive wages, paid hourly, with opportunities for overtime, plus gratuities.
Extended health and dental benefit package.