Maintenance Worker

Fayetteville Public Library•Fayetteville, AR
•$18 - $23•Onsite

About The Position

The Maintenance Worker is part of the Facilities Department at Fayetteville Public Library and reports to the Director of Facilities and Sustainability. This role performs routine maintenance on mechanical equipment and assists with repairs and upgrades to electrical, mechanical, plumbing, rooftop, security, and other facility-related systems. The employee also supports landscaping, custodial work, library events, recycling, safety and security, and facility upkeep planning. The position serves as a point of contact for facility emergencies on a predetermined departmental schedule, responds to communications from emergency services and security personnel during working and nonworking hours, and may serve as the senior-most Facilities Department staff member when assigned. The worker helps orient and train staff, monitors volunteers on projects, interacts with library customers, supports library security and closing procedures, and takes responsibility for the building's condition. A flexible schedule that includes evenings, weekends, and holidays is required, and the employee must carry a cell phone during work and non-work hours.

Requirements

  • High school diploma or GED, plus three years of related experience and/or training, or an equivalent combination of education and experience; experience in building and construction trades or related areas.
  • Proficiency with construction tools, power tools, and light lawn equipment; knowledge of basic HVAC, electrical, carpentry, painting, and plumbing principles.
  • Intermediate language skills, including the ability to read and interpret safety rules, blueprints, operating and maintenance instructions, and procedure manuals.
  • Ability to communicate effectively orally and in writing and understand simple instructions and correspondence.
  • Basic mathematics skills, including addition, subtraction, measuring weights and volumes, and applying fractions, ratios, and proportions to practical situations.
  • Basic reasoning skills, including following detailed instructions, planning and prioritizing short- and long-term tasks, and problem solving.
  • Minimum computer skills, including sending and receiving email and providing reports and updates by email.
  • Intermediate mechanical skills, including independently operating power tools and operating them under supervision, maintaining facilities and equipment, and troubleshooting.
  • Basic customer service skills and the ability to interact with external customers with exemplary service.
  • Ability to handle and interact with chemicals used in the work, such as bleach and wax.
  • Ability to work a flexible schedule that includes evenings, weekends, and holidays.
  • Ability to work independently and as an effective team member.
  • Strong organizational, time-management, and interpersonal skills.
  • Ability to prioritize workload, follow up on assignments, and direct and perform quality maintenance services.
  • Must carry a cell phone during work and non-work hours.
  • Ability to learn and carry out emergency procedures.

Nice To Haves

  • Multilingual skills.

Responsibilities

  • Perform routine maintenance on mechanical equipment, including the book conveyor system and in-house cleaning machines.
  • Assist with minor and major repairs and upgrades to electrical, mechanical, plumbing, rooftop, security, and other facilities-related items.
  • Assist groundskeepers with lawn care, planting, irrigation, grounds equipment maintenance, and trimming hazardous branches.
  • Assist with logistics for library-sponsored and other building events; oversee meeting room setup and takedown and coordinate with the Lead Custodian.
  • Respond to communications from police, fire department, security central station, and library staff during working and nonworking hours.
  • Supervise the recycling program and educate staff on improving it.
  • Assist with safety and security planning and implementation and carry out emergency procedures.
  • Help write action plans for facility upkeep, including painting, carpet cleaning, and floor strip-and-wax schedules.
  • Serve as the senior-most staff member and assume delegated Facilities Department responsibilities when assigned.
  • Perform custodial cleaning duties as needed or assigned.
  • Serve as a primary contact for facility-related emergencies on a predetermined departmental schedule.
  • Use safety equipment and procedures, minimize risks of injury, and maintain equipment in like-new condition.
  • Help orient new staff, train staff as assigned, monitor volunteers on special projects, and report training issues to the Building Services Manager.
  • Communicate effectively with customers about library services, policies, responsibilities, and conduct; resolve concerns and de-escalate negative situations.
  • Monitor physical security, report safety and security issues, and prepare incident reports as assigned.
  • Manage time and priorities, complete work at an appropriate pace, and proactively identify and perform cleaning tasks.
  • Conduct special projects as assigned.
  • Protect library assets and building security by monitoring security gates, following library policies, and completing closing procedures.
  • Model and support the library brand and represent the department on committees as assigned.
  • Take personal responsibility for the building's condition and resolve minor issues as they arise.
  • Arrive punctually in approved uniform and prepared for each scheduled shift.
  • Perform other related duties as required or assigned.
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