BWH Maintenance Worker

Meadows of Wickenburg•Brookline, MA

About The Position

The Maintenance Worker/Patient Transport Driver supports a safe, sanitary, and comfortable environment for patients, staff, and visitors through maintenance, repairs, and preventive measures. Work must comply with company policy, state and federal regulations, Joint Commission standards, local building codes, and OSHA requirements. Duties may include carpentry, electrical work, plumbing, drywall repair or installation, painting, roofing, mechanical repair, landscaping, gardening, light-duty construction, and other assigned tasks. Management may add or remove duties as circumstances require. The employee must complete required orientation and training and demonstrate professionalism, customer service, and the ability to interact effectively with patients, including people experiencing behavioral health conditions, emotional distress, or cognitive impairments. The role also includes patient transport driving, though specific transport duties are not detailed.

Requirements

Valid driver's license.
At least two years of experience in the maintenance or construction industry.
Ability to perform basic mathematical calculations and read and interpret safety rules, manuals, maintenance procedures, and job instructions.
Ability to read blueprints, shop drawings, work citations, or diagrams.
Ability to converse in English to give, receive, and process information; the role requires extensive telephone use.
Ability to maintain confidentiality, multitask, coordinate projects, and record or transcribe general and specific meeting minutes.
Ability to work independently and collaboratively.
Ability to communicate concerns and observations involving patient safety to other staff.
Ability to lift up to 75 pounds unassisted.
Ability to interact effectively with a diverse patient population, including individuals experiencing behavioral health conditions, emotional distress, or cognitive impairments.
Ability to demonstrate patience, emotional intelligence, de-escalation awareness, and appropriate professional boundaries.

Responsibilities

Perform preventive maintenance on assigned utility, electrical, plumbing, HVAC, emergency, and tire systems.
Build, repair, and maintain the physical plant, furnishings, vehicles, and grounds through routine upkeep, remodeling, and approved construction projects.
Maintain equipment, shop areas, vehicles, and grounds for proper upkeep, cleanliness, safety, and appearance.
Respond promptly to facilities requests and work orders according to departmental priorities.
Conduct inspections and services required to meet Safety Code, Life Safety, and Joint Commission standards.
Complete assigned projects within established timeframes and communicate delays or changes to the supervisor promptly.
Document preventive and corrective maintenance activities accurately according to facility requirements.
Maintain an inventory of materials and supplies and request replenishment as needed.
Maintain a professional, respectful, customer-service-oriented demeanor with patients, visitors, and staff.
Observe and report hazards, unusual behavior, or safety concerns to appropriate staff.
Communicate maintenance, safety, and operational concerns clearly and professionally to clinical and non-clinical staff.
Complete required orientation, safety training, and ongoing competency assessments.
Follow facility policies concerning confidentiality, safety, infection control, professional boundaries, and conduct.
Accept directions and feedback, work collaboratively with interdisciplinary teams, and exercise sound judgment in high-stress or unpredictable situations.
Represent the organization positively through appearance, communication, and behavior.