Full-Time Hotel Maintenance Technician

Aileron Management LLC•West Des Moines, IA

19h•$17 - $20

About The Position

The Hampton Inn West Des Moines/Lake Drive, managed by Aileron Management, is hiring a full-time Maintenance Technician to perform property maintenance and repairs. The role involves gathering and addressing work orders, assessing repair needs, maintaining the facility’s functionality and safety, and completing preventive maintenance. The technician also responds to guest and team member requests, communicates room repair status to hotel leadership and departments, and maintains tools, workspaces, equipment, and maintenance records. The work takes place in an indoor hotel environment and outside. The role continuously involves using tools and safety equipment and occasionally involves exposure to fumes, gases, odors, dust, and biohazards. The schedule is 8 a.m. to 4 p.m., with varying days; availability to work weekends and holidays is required.

Requirements

Attention to detail.
Ability to work independently.
Ability to work in a fast-paced environment.
Passion for performing repairs.
Ability to bend over, stoop, and crawl and to perform physically active work.
Availability to work weekends and holidays.
Hotel experience preferred.
Maintenance experience preferred.

Nice To Haves

Hotel experience.
Maintenance experience.

Responsibilities

Maintain the physical functionality and safety of the facility.
Respond promptly, courteously, and efficiently to guest calls and team member work orders to assess and repair non-functioning machinery or equipment.
Perform repair and maintenance tasks, including carpentry, plumbing, tiling, electrical work, wall surface repairs, painting, HVAC work, and masonry.
Conduct inspections to identify preventive maintenance needs.
Record and report completed repairs and items requiring further attention.
Maintain the hotel's physical condition according to operating and safety standards, ensuring requests and repairs are completed correctly and promptly.
Check guest-room electrical appliances and circuits, including refrigeration controls, televisions, and lighting systems, and make repairs as needed.
Provide guest-room service and repair status updates to the Front Desk, General Manager, and Executive Housekeeper.
Respond courteously and promptly to guest questions, complaints, and requests.
Maintain tools, workspaces, and equipment.
Complete preventive maintenance checklists and other maintenance records.

Benefits

Medical, dental, and vision plans, eligible the first of the month after 30 days.
Company-paid life and AD&D insurance and long-term disability.
Flexible spending/dependent care account.
Short-term disability and accident plans.
Employee Assistance Program.
401(k) retirement plan with company match.
Paid vacation, up to 10 days per year.
Paid sick time, up to 5 days per year.
Seven paid holidays per year.
Referral program offering $500 for a referral.
Employee recognition program with gift cards.
Employee discounts.
On-demand pay providing access to earned wages before the regular paycheck.
Hilton Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel-operated restaurants.