Maintenance Technician

Core 3•Springfield, IL

5h•$22 - $26

About The Position

Core 3 is seeking an experienced, customer-focused Maintenance Technician to support day-to-day maintenance operations at its managed properties. The role helps ensure properties are safe, well-maintained, and operating efficiently while providing service to residents and property owners. It is a hands-on residential maintenance position, not a groundskeeping, porter, or janitorial role. The technician independently diagnoses, troubleshoots, and completes repairs in occupied homes and apartment communities. The role includes completing resident-requested work orders, performing plumbing, basic electrical, appliance, drywall, painting, carpentry, hardware, lock, and door repairs, conducting preventative maintenance, and completing make-ready repairs on schedule. The technician communicates with residents, schedules appointments, provides repair updates, follows up on completed work, and documents work orders and materials electronically. The position also requires maintaining the company vehicle and equipment, following safety and Fair Housing requirements, and participating in an after-hours on-call rotation, including responding to emergencies as needed.

Requirements

Minimum of 3 years of hands-on residential maintenance experience.
Ability to independently diagnose and troubleshoot common residential maintenance issues.
Experience performing plumbing, electrical, appliance, drywall, painting, and general maintenance repairs.
Experience working inside occupied homes, apartments, or residential properties.
Strong customer service and communication skills.
Ability to interact professionally with residents, vendors, coworkers, and property owners.
Understanding of Fair Housing compliance and the importance of treating all residents consistently and respectfully.
Ability to use smartphones, tablets, and mobile maintenance software.
Valid driver's license and acceptable driving record.
Ability to lift, carry, push, and pull up to 50 pounds and perform physical work throughout the day.
Availability on nights and weekends for rotating on-call shifts.

Nice To Haves

Property management maintenance experience.
HVAC certification or HVAC service experience.
Appliance repair experience.
Trade school education or technical certifications.

Responsibilities

Complete assigned maintenance work orders generated from resident requests.
Diagnose, troubleshoot, and repair maintenance issues in occupied homes and apartment communities.
Perform residential plumbing repairs, including toilets, flappers, fill valves, faucets, garbage disposals, drain clogs, and shut-off valves.
Troubleshoot and repair basic electrical issues, including outlets, switches, GFCIs, breakers, light fixtures, and ceiling fans.
Complete drywall, painting, carpentry, hardware, lock, and door repairs.
Perform appliance troubleshooting and repairs.
Conduct preventative maintenance inspections and identify potential issues before they become larger problems.
Ensure make-ready repairs and services are completed on schedule.
Communicate professionally and respectfully with residents about maintenance concerns and work order status.
Schedule appointments with residents as needed and provide updates throughout the repair process.
Follow up with residents to ensure maintenance concerns have been resolved satisfactorily.
Accurately document completed work orders, notes, and materials used electronically via phone.
Maintain the company vehicle, tools, and equipment in a clean and professional manner.
Follow company safety procedures, maintenance policies, and Fair Housing requirements.
Participate in an after-hours on-call rotation and respond to emergency maintenance situations as needed.