Maintenance Technician

GPM Investments, LLC•Charlotte, NC

About The Position

Under minimal supervision, the Maintenance Technician supports individual retail and wholesale locations by troubleshooting, repairing, and performing preventive maintenance on malfunctioning or broken convenience store equipment. The role also includes routine store maintenance, such as painting and general repairs. The position pays $23 per hour.

Requirements

Must be 21 years of age or older.
Valid driver’s license.
Access to a car or other motorized vehicle.
Liability insurance on the vehicle.
Good driving record.
High school diploma, GED, or previous experience.
Ability to work overtime, nights, weekends, and holidays.
Ability to read, write, speak, and understand English.
Detail-oriented.
Time-management skills.
Knowledge of general repairs involving plumbing, electrical systems, food service equipment, fueling equipment, and building repairs.

Responsibilities

Prioritize work schedules to minimize retail operation downtime based on daily work orders received by email, text, phone, and automated dispatch system.
Maintain a safe and clean work environment by following procedures, rules, and regulations.
Inspect and repair malfunctioning convenience store equipment, identify root causes, and use departmental guidelines, personal knowledge, equipment manuals, and other devices to resolve issues.
Append, resolve, and close each service call through the dispatch system.
Repair or replace defective parts using inventory maintained in the service vehicle.
Use warehouse and local store accounts to obtain parts as needed.
Contact the maintenance dispatcher and supervisor when an outside contractor is needed, an issue recurs, or required parts are unavailable locally and must be ordered.
Troubleshoot and analyze equipment by inspecting and diagnosing possible causes; notify appropriate personnel of estimated repair time frames and consult the supervisor on major repairs.
Follow up to ensure affected systems remain functional after repairs or preventive maintenance.
Carry an emergency cell phone and respond to calls within the dispatch system’s prescribed time frame.
Prepare and complete a work order document for each dispatched call.
Ensure repairs are performed effectively and efficiently by accurately defining issues, writing clear scopes of work, and analyzing bids before implementing a resolution.
Perform routine store maintenance, including painting and general repairs.
Perform other job-related duties or tasks as assigned.