Maintenance Technician

Avenue5 Residential • Houston, TX

2d • Onsite

About The Position

We are looking for a talented Maintenance Technician responsible for addressing an array of apartment and property maintenance duties. This role requires maintaining the highest standards in customer service and the curb appeal of the assigned property. The position involves performing various maintenance functions including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance as dictated by state guidelines. Additionally, the role includes performing general carpentry duties, proactive preventative maintenance, managing the work order system, inspecting property grounds and buildings, assisting with property emergencies, and communicating maintenance issues to leadership. The technician will observe and promote safety and risk management, participate in emergency on-call assignments, and foster a positive relationship with residents and the team.

Requirements

• High school diploma or equivalent is required.
• At least one year of experience in the property management industry or directly related field.
• Possess general maintenance and general carpentry skills.
• Must maintain a valid driver’s license, clean driving record and current auto insurance.
• Ability to read, write and understand English.
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multi-task.
• Ability to perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain professional appearance and comply with prescribed uniform policy.
• Must comply with all safety requirements.
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

• Perform various maintenance functions including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance.
• Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
• Perform various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf-cart, elevator and more.
• Maintain work order system by verifying all orders are completed in a timely manner to company standards and the resident’s satisfaction.
• Inspect the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement.
• Assist with property emergencies, such as snow removal and/or other inclement weather emergencies, fires, and floods.
• Promptly communicate with maintenance leadership concerning all maintenance issues at the property.
• Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
• Participate in emergency on-call/after-hours maintenance assignments; adhering to established response times and addresses emergency issues appropriately.
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times.
• Foster a positive, active and collaborative relationship with residents, other properties and associated agencies.
• Maintain a professional demeanor and appearance at all times, promoting the same to entire team.
• Responsible for adhering to all components of the company risk management program.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Competitive pay
• Basic life insurance
• Matching 401(k) contributions
• Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Robust recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED