Maintenance Technician

Avenue5 Residential, LLC•Puyallup, WA
•$26 - $28

About The Position

The Maintenance Technician is responsible for a range of apartment and property maintenance duties as specified by the maintenance supervisor and/or property manager. The role helps maintain high standards of customer service, safety, cleanliness, and curb appeal at the assigned property. The technician performs repairs and preventative maintenance, manages work orders, inspects property areas, assists with emergencies, and communicates maintenance issues to leadership. The position also includes emergency on-call and after-hours assignments.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience in property management or a directly related field.
  • General maintenance and general carpentry skills.
  • Maintain a valid driver’s license, clean driving record, and current auto insurance.
  • Ability to read, write, and understand English.
  • Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
  • Excellent customer service and interpersonal skills, including the ability to relate to others.
  • Strong organizational and time-management skills.
  • Ability to multitask and perform basic mathematical functions.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Ability to maintain confidentiality.
  • Maintain a professional appearance and comply with the prescribed uniform policy.
  • Comply with all safety requirements.
  • Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

  • Perform maintenance and repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
  • Perform carpentry work, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile.
  • Perform preventative maintenance on items such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
  • Maintain the work order system and verify orders are completed promptly, to company standards and resident satisfaction.
  • Inspect grounds, buildings, and common-area amenities for safety, cleanliness, and maintenance, repair, or replacement needs.
  • Assist with property emergencies, including snow removal and other inclement weather, fires, and floods.
  • Communicate maintenance issues promptly to maintenance leadership.
  • Observe and promote safety and risk management in accordance with applicable local, federal, state, and company requirements.
  • Participate in emergency on-call and after-hours maintenance assignments, meeting established response times and appropriately addressing emergency issues.
  • Promote customer satisfaction by maintaining cleanliness and curb appeal and interacting courteously and professionally with current and potential residents.
  • Foster positive, active, and collaborative relationships with residents, other properties, and associated agencies.
  • Maintain a professional demeanor and appearance and promote the same standards across the team.
  • Adhere to all components of the company risk management program.

Benefits

  • Medical, dental, vision, and mental health coverage options.
  • Basic life insurance.
  • Matching 401(k) contributions.
  • Paid time off, including 10 paid holidays; one holiday is a community service day and another is the employee’s birthday.
  • Mentoring and professional development.
  • Discounts.
  • Tuition reimbursement.
  • Recognition program.
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