Maintenance Technician

Sinatra & Company Managem•Buffalo, NY

About The Position

Sinatra and Co. is hiring a Maintenance Technician to perform repairs and service requests at its real estate properties, including commercial and multifamily spaces. The role involves maintaining the interior and exterior of properties, supporting unit turns and housekeeping, documenting property operations, and providing professional customer service to residents. The technician is expected to work collaboratively, uphold the company’s One Team, One Direction value, and pursue professional growth and development. The position requires a flexible schedule that may include weekends and on-call hours. Emergency on-call requests must be addressed immediately. The technician may work in varied weather conditions and must be able to lift heavy equipment and items, including appliances and discarded furniture. Additional tasks and training may be assigned by property or maintenance management.

Requirements

Applicable certifications.
Relevant experience and manual labor skills necessary for the job functions.
Professional and positive conduct when interacting with prospects, residents, and team members.
Team-oriented approach and ability to act in the organization’s best interest.
Proactive problem-solving skills, including addressing difficult repairs and budget constraints.
Ability to work in varied weather conditions, including snow and heat.
Ability to lift heavy equipment or discarded items as needed.
Valid driver’s license and reliable transportation.
Ability to work a flexible schedule, including weekends and on-call hours, and respond immediately to on-call emergencies.

Responsibilities

Troubleshoot and perform electrical, drywall, painting, plumbing, flooring, and appliance repairs to complete work orders.
Complete resident service requests within 24–48 hours of entry.
Manage materials with awareness of budgetary constraints.
Maintain presentable grounds by picking up trash, reporting hazards, and informing the office of resident lease violations.
Attend to interior and exterior details to improve property curb appeal.
Identify and address routine replacement items.
Assist with make-ready unit turns and track move-in and move-out dates.
Help maintain the clubhouse, lobby, fitness center, pool area, vacant units, model units, and other property areas.
Provide excellent customer service while completing work orders and other property duties.
Document property operations, such as freon refills and completed work orders, accurately and promptly in the appropriate log book or software.
Maintain working knowledge of Fair Housing laws, rules, and regulations concerning apartment management.
Keep trash receptacles free of loose debris, bulk furniture, and potential hazards.
Work a flexible schedule that may include weekends and on-call hours; respond immediately to on-call emergencies.
Complete additional training or virtual education assigned through the Aspire platform.
Complete additional tasks assigned by the Property Manager, Maintenance Supervisor, or upper management.
Lift and relocate heavy equipment and items, including appliances and abandoned furniture.