Maintenance Technician

Fitzrovia•Vancouver, BC

8h•CA$0 - CA$28•Onsite

About The Position

Fitzrovia is seeking an experienced and motivated Maintenance Technician to join our dynamic team and manage a landmark development, Sen̓áḵw, in the Vancouver Market. The Maintenance Technician is a key member of the Fitzrovia team, responsible for responding to residents' service needs and ensuring our luxury apartment communities maintain the highest standards of quality and safety. This role is essential in delivering superior customer service, ensuring smooth move-ins, maintaining resident satisfaction, and addressing service requests promptly and professionally. Sen̓áḵw is a place of return, a community built on Squamish land and shaped by Squamish values. Led by Nch’kay̓ Development Corporation on behalf of the Squamish Nation, Sen̓áḵw brings homes, opportunities, and connection back to a place where our people once gathered. It is more than a development; it is a vision for a sustainable, inclusive future where everyone can belong. This position offers an excellent opportunity for a driven professional eager to advance their career in Property Management. Our organization values innovation and entrepreneurship, making this role ideal for a candidate who is ready to take on diverse responsibilities and contribute to the continued success of our real estate ventures. At Fitzrovia, we pride ourselves on being an entrepreneurial and innovative organization, which makes this role well suited for a candidate looking to roll up their sleeves, wear multiple hats and contribute to all aspects of real estate investment and development. As we are a highly collaborative team, the successful candidate will be required to work on-site full-time. The hourly rate for this position is $27.85. Our total rewards program recognizes performance, supports well-being, and encourages growth by offering paid vacation and personal days, comprehensive benefits, wellness and mental health resources, and a generous professional development allowance. Fitzrovia uses AI-enabled tools to assist in screening and assessing applications. Final hiring decisions are made by Fitzrovia’s hiring team.

Requirements

High school diploma or equivalent required
Minimum of 1+ years of relevant maintenance experience, preferably in residential, purpose-built rental, or hotel work environments
Proficiency in various maintenance functions, including plumbing, HVAC, electrical, carpentry, appliance repair, and painting.
Strong oral and written communication skills are essential for interacting with residents, coworkers, and management, as well as for writing reports and correspondence
Ability to use property management software, online portals, and other digital tools effectively for managing work orders and maintenance tasks
Understanding of the safe use of cleaning agents and equipment, along with knowledge of life safety issues
Ability to read and comprehend documents such as policy manuals and safety guidelines and write routine reports

Nice To Haves

Previous experience in construction, HVAC, and plumbing is preferred

Responsibilities

Provide a 5-star living experience by delivering exceptional customer service to all prospects, residents, and guests. Champion initiatives that strengthen resident satisfaction, elevate brand reputation and Sḵwx̱wú7mesh Úxwumixw values
Respond to resident requests promptly and with a professional, positive attitude, ensuring all service needs are met efficiently
Complete, update and maintain work orders through the online portal, ensuring all tasks are completed accurately and within the specified timeframe
Prepare market-ready apartments, including tasks such as painting, carpet cleaning/repair, general repairs, and housekeeping, to ensure a quality living environment for new residents
Maintain grounds, pools/hot tubs, common areas, and dog parks, ensuring they are clean, free of trash and debris, and safe for residents
Update and maintain work orders through the online portal, ensuring all tasks are completed accurately and within the specified timeframe
Assist cleaning staff as need with sanitary and garbage cleanup, contributing to the overall cleanliness and presentation of the property
Conduct regular inspections of property systems and common areas, performing preventative maintenance to avoid larger issues
Perform on-call emergency procedures as required or scheduled by the Maintenance Supervisor, ensuring resident safety and property integrity
Report any maintenance issues that impact the budget, such as life safety concerns, vacant repairs, property damages, and common area needs, to the Property Manager
Stay informed about provincial, local, and federal housing laws, codes, and policies related to property maintenance
Provide exceptional customer service, consistently representing the company in a professional and courteous manner when interacting with residents, coworkers, and the public
Safeguard and maintain all company tools and equipment, ensuring they are in proper working condition