CBP - Maintenance Technician (2011)

SOLUTION ONE INDUSTRIES•El Paso, TX

2d•Onsite

About The Position

Solution One is seeking a Maintenance Technician for its client's West Texas and New Mexico sectors, based in El Paso, Texas. The successful candidate will be responsible for daily repair operations enabling the facilities maintenance and repair program supporting United States Customs and Border Protection (CBP) operations. This role requires strong organizational skills, meticulous attention to detail, and the ability to work collaboratively within a team setting. Technical skills include manufacturing process equipment, HVAC equipment, utility equipment, and plant mobile equipment. The position may require operating from a Maintenance Contact Truck during business hours.

Requirements

High School diploma or equivalent.
Completed a vocational or trade school program or equivalent apprenticeship (HVAC, Electrical or Plumbing).
At least five (5) years’ experience performing maintenance duties for contracts of similar size and scope.
Demonstrated experience applying ISO, AS9100, or comparable quality standards.
Strong interactive skills and strong written and verbal communication skills.
Strong ability to focus, prioritize, and multi-task successfully to drive tasks to closure in support of business commitments.
Must be a U.S. citizen and able to pass a CBP Background Investigation.
Experience in large, geographically dispersed, or headquarters-level quality surveillance activities.
Must possess a current valid state driver’s license.
Willingness to work flexible hours, including on-call assignments, nights, weekends, and holidays.
Duties may require operation and work from out of a maintenance contract vehicle.
Ability to work at an accelerated pace under emergencies or operational demands.
Must wear appropriate personal protective equipment (PPE).
Requirements include walking, standing, reaching, bending, and moving items.
Required to lift and carry weight over 50 pounds.
Must be able to work in an austere environment.

Nice To Haves

Demonstrated experience with Defense and aerospace industry.
Demonstrated experience with IBM® TRIRIGA® Integrated Workplace Management Systems (IWMS).
Demonstrated experience with Enterprise Logistics Management System (ELMS).
Demonstrated experience with Accountable Property Systems of Record (APSRs).
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, SharePoint).

Responsibilities

Execute electrical and mechanical maintenance activities across the sector(s).
Decrease equipment downtime through high-level troubleshooting and repair.
Provide redundancy coverage in the sector(s).
Create and maintain equipment traceability.
Apply ISO, AS9100, and other respective quality standards and ensure compliance across all business segments.
Apply Solution One policies, procedures, and standards relevant to the respective program and functional organizations.
Utilize diagnostic tools such as multimeters, oscilloscopes, and other tools as necessary for identifying and troubleshooting faults.
Interface with Maintenance Technician - Leads for the creation and implementation of preventive maintenance plans.
Assist in the development and implementation of supply chain procedures and policies.
Monitor and collaborate with other maintenance trades to ensure service quality.
Collaborate with Program Management, Operations Management, and Supply Chain Management to support production flow and program execution in support of CBP operations.
Provide the Government with compliant supplies and services and work with CBP regarding its administration of its Quality Assurance Surveillance Plan.
Collaborate with quality management system elements, other support functions, and customers to meet quality, cost, and schedule commitments.
Support supplier development and engagement in coordination with Supply Chain Management.
Ensure all work complies with relevant standards and regulations.
Utilize maintenance control systems.
Report on maintenance status and supply issues to management.
Present monthly report-outs to site and sector management on operations status.
Drive corrective and preventive action when performance does not meet defined requirements.
Demonstrate ability to balance multiple priorities in a fast-paced, dynamic setting.
Demonstrate proactive performance rather than reactive operations; reduce the risk of last-minute issues, regulatory non-compliance, or customer dissatisfaction.
Demonstrate responsiveness to CBP issues within established timelines.
Maintain all contract deliverables (reports and plans) in accordance with the Performance Work Statement.
Maintain all maintenance metrics and standards in accordance with corporate and CBP standards.
Demonstrate a zero-compromise commitment to safety and risk management.
Maintain compliance with safety standards, fire protection, environmental laws and compliance with security requirements.
Exhibit integrity, reliability, and sound judgment in the performance of duties.
Maintain all required certifications, licenses, and security clearance requirements.
Represent Solution One Industries professionally while working alongside CBP personnel and government officials.
Demonstrate strong attention to detail, accuracy, and customer service.
Complete daily tasks, attend safety meetings, and follow guidance provided by the Maintenance Technician - Lead.
Coordinate effectively with CBP stakeholders, contracted workforce, and corporate staff.
Provide clear and timely communication regarding environmental requirements, operational issues, and any issue that degrades the operational mission readiness of the customer.
Support a collaborative, mission-focused environment that promotes operational excellence.
Participate in training and professional development activities.
Recommend process improvements that enhance safety, efficiency, accountability, and mission performance.
Adhere to ISO 9001:2015 and AS 9100D Quality Standards as directed and/or identified in the Solution One Quality Management System/Plan.