Maintenance Technician

Related•New York, NY

About The Position

Related Management Company is seeking a hands-on Maintenance Technician to help maintain a residential building. The role handles general repairs, apartment preparation, preventive maintenance, safety checks, shared-space upkeep, resident service requests, and support for special projects. The technician may cover for the Resident Manager, assist with walkthroughs, and mentor junior maintenance team members. The position also includes communicating with residents, providing in-unit orientations, and helping maintain a professional resident experience.

Requirements

  • Experience with general maintenance and repairs, including plumbing, HVAC, and electrical work.
  • Strong problem-solving skills and a team-first mindset.
  • Ability to lift up to 50 lbs and work on your feet throughout the day.
  • High school diploma or equivalent.
  • Comfort using digital maintenance tracking systems.

Nice To Haves

  • HVAC certification is a plus; it may be required at some properties.

Responsibilities

  • Complete work orders and day-to-day repairs involving HVAC, plumbing, electrical, carpentry, and appliance systems.
  • Keep building systems clean, code-compliant, and well-maintained.
  • Prepare apartments for move-ins and move-outs, including repairs, touch-ups, lock changes, and inspections.
  • Perform routine preventive maintenance and safety checks, track recurring issues, and help ensure systems operate safely and efficiently.
  • Follow and model safety protocols.
  • Maintain inventory, tools, and storage spaces.
  • Clean and inspect shared spaces, including gyms, rooftops, pools, and basements.
  • Use sound judgment when deciding whether to repair or replace equipment.
  • Respond promptly and professionally to service requests and communicate with residents, including following up after repairs.
  • Cover for the Resident Manager when needed and assist with walkthroughs.
  • Mentor junior maintenance team members and contribute to a strong team environment.
  • Support renovations, new tool testing, and energy-saving projects.
  • Help install and maintain technology such as leak sensors and smart thermostats.
  • Maintain a clean, professional appearance and provide in-unit orientations while supporting a high standard of service.
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