Maintenance Technician - Future Opportunities

THR Property Management LP•Tampa, FL

8d•Onsite

About The Position

As a Maintenance Technician II at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to the following tasks: Completing maintenance service requests across multiple trades Providing excellent customer service and promoting a quality living experience for all residents Perform required work while demonstrating respect for resident’s home Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs Complete the associated checklist for each visit within its respective mobile app platform. At the completion of the visit, schedule the next ProCare Maintenance Visit with the resident through the maintenance mobile app Educating residents regarding all maintenance topics by specifically showing webpage of Invitation Homes expectations. Educating residents on the functional systems of their rental home Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention Reviewing and using Technician-specific reports to find opportunities for improvement Performing repairs in vacant properties while they are on-the-market or during the turn process Properly using and caring for company-supplied tools, materials, and vehicles On a daily basis, proactively review the next day’s appointments to ensure the proper equipment, material, information, and allotted time is available to complete the work in a single visit Adhere to all Invitation Homes safety guidelines Performing other duties as assigned

Requirements

High School diploma or equivalent
2-5+ years’ proven experience in residential repairs and maintenance, other building maintenance or related experience
OSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified)
Excellent customer service and interpersonal skills as well as strong verbal and written communication skills
Comfortability using mobile devices (i.e. iPad and/or iPhone) and various mobile applications
Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances.
Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law
Ability to be at work on a regular and consistent basis including occasional weekends and holidays
Ability to provide basic hand and power tools
Ability to perform work that requires the following: Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing
Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned

Nice To Haves

EPA Certification: Type I, Type II, and/or EPA Universal HVAC Certification
CPO certification (pool)
multi-lingual is a plus
Some training will be provided.

Responsibilities

Completing maintenance service requests across multiple trades
Providing excellent customer service and promoting a quality living experience for all residents
Perform required work while demonstrating respect for resident’s home
Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs
Complete the associated checklist for each visit within its respective mobile app platform.
Schedule the next ProCare Maintenance Visit with the resident through the maintenance mobile app
Educating residents regarding all maintenance topics by specifically showing webpage of Invitation Homes expectations.
Educating residents on the functional systems of their rental home
Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention
Reviewing and using Technician-specific reports to find opportunities for improvement
Performing repairs in vacant properties while they are on-the-market or during the turn process
Properly using and caring for company-supplied tools, materials, and vehicles
Proactively review the next day’s appointments to ensure the proper equipment, material, information, and allotted time is available to complete the work in a single visit
Adhere to all Invitation Homes safety guidelines
Performing other duties as assigned

Benefits

Competitive pay and annual bonus program for all associates
Generous PTO including vacation accrual, sick time, volunteer time, and standard and floating holidays
401(k) with company matching contributions
Casual dress code and a genuinely great work environment
Team events, celebrations, and a culture that values connection
Employee Resource Groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation
Career growth paths and learning opportunities — we promote from within
Health, dental, vision, and life insurance
Long-term and short-term disability insurance
Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
401(k) with company matching contributions
Awesome work environment with casual dress
Team events and gatherings (Pre- and Post-Covid)