Maintenance Technician

Harbor Group Management•Charlotte, NC

About The Position

The Maintenance Technician is responsible for maintaining the physical integrity and appearance of the property, ensuring buildings, grounds, amenities, and common areas meet company standards for cleanliness, safety, and functionality. The role includes routine maintenance, responding to resident service requests, and supporting efficient property operations. The technician performs maintenance and repairs involving plumbing, electrical, HVAC, carpentry, appliances, and glass; completes preventative maintenance; prepares vacant units for new residents; and maintains amenity and common areas. The position also involves tracking tools and materials, supporting safety practices, inspecting vendor work, and assisting with property inspections. Emergency on-call availability, including evenings and weekends, is required as property needs dictate.

Requirements

  • At least one year of prior general maintenance experience, including plumbing, electrical, carpentry, drywall, painting, or appliance repair.
  • EPA Type I & II or Universal certification is required for refrigerant handling.
  • Must be available for emergency on-call work, including evenings and weekends, based on property needs.
  • Valid driver's license required for golf cart operation, if applicable.
  • Customer-service orientation and ability to interact professionally with residents.
  • Strong attention to detail and ability to follow instructions and safety guidelines.
  • Any certifications required by local and state laws.

Nice To Haves

  • HVAC certification.
  • Multifamily (apartment) maintenance experience.

Responsibilities

  • Perform technical and mechanical maintenance, including plumbing, electrical, HVAC, carpentry, appliance repair, and glass replacement.
  • Respond promptly to resident service requests and use a work order system to track and complete repairs in accordance with company standards and local codes.
  • Conduct preventative maintenance and repairs across the property to support efficient and safe operation.
  • Prepare vacant units for new residents by completing inspections, creating punch lists, scheduling contractors, performing repairs, and conducting quality checks.
  • Maintain amenity areas, breezeways, pool areas, and common spaces through cleaning, trash removal, pressure washing, and minor painting.
  • Manage maintenance tools and materials, track inventory use, and notify supervisors when items need to be reordered.
  • Use tools and supplies efficiently and favor cost-effective repairs over replacement when appropriate.
  • Attend safety meetings, complete OSHA training, and accurately report incidents.
  • Inspect work completed by vendors or contractors for compliance with quality and scope expectations.
  • Assist with property inspections to identify maintenance needs and ensure proper upkeep.

Benefits

  • Competitive salaries and bonuses
  • Medical, dental, and vision plans
  • 401(k) plan with employer matching contributions
  • Paid time off and 10+ paid holidays
  • Paid parental leave
  • Paid birthday off for Multifamily employees
  • Flexible spending accounts
  • Company-paid long-term disability
  • Company-paid life insurance
  • Short-term disability
  • Health savings account with employer contributions
  • Pre-tax commuter benefit for Corporate employees
  • Wellness perks
  • FinFit Financial Wellness Program
  • Legal resources
  • Employee apartment discount
  • Employee referral program
  • Employee assistance program
  • Tuition reimbursement
  • Insta Pay eligibility
  • Volunteer and community service opportunities
  • Employee recognition and awards
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