Maintenance Technician (31205)

WESTMINSTER COMPANY•Clinton, NC

12d•Onsite

About The Position

The Maintenance Technician is responsible for maintaining the physical property to enhance the value and protect the asset. This role involves a variety of activities including making vacant apartments ready for occupancy, responding to emergency situations, completing service requests, maintaining property grounds and common areas, and implementing preventive maintenance programs. Additionally, the role includes administrative tasks such as assisting with eviction proceedings, managing maintenance inventory, ensuring compliance with maintenance standards, obtaining bids for repairs, advising residents on maintenance procedures, conducting unit inspections, changing A/C filters, maintaining positive resident relationships, supporting energy conservation, and managing SDS sheets. Financial responsibilities include ensuring purchases comply with company policies and budgets, obtaining pre-approval for supplies, and assisting with the budget process. Employees may be required to perform other job-related duties as assigned.

Requirements

Completed high school or trade school equivalent
2-3 years maintenance experience
General knowledge of HVAC, carpentry, plumbing, and electrical work
Must know to use and how to use safety devices, including safety belts and glasses and lock-out systems
Must attend required training
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Responsibilities

Makes vacant apartments ready for occupancy complying with make ready policy, completing the readying process on the average of not more than five days, maximizing efficiency of hours, materials and contractor costs.
Assures availability and maintains an on-call status on a 24-hour/day basis for emergency situations.
Assures that the contractor’s work is completed accurately and on a cost-effective basis.
Receives requests for services from site manager in a polite and professional manner.
Completes service requests in a timely manner, according to policy, assuring efficiency of hours, materials and contractor costs.
Assures that the highest standards of curb appeal for the property are maintained.
Walks the property daily removing rubbish, noting and removing safety hazards.
Maintains the grounds to standards.
Assures daily and/or as needed that the property common areas are clean.
Assures that landscaping and maintenance equipment under charge is maintained appropriately.
Ensures that proper safety precautions are maintained on all equipment.
Ensures and implements an effective program for preventive maintenance.
Assists site manager according to policy in eviction proceedings.
Maintains thorough maintenance inventory control over appliances, equipment and materials.
Assures compliance with all maintenance standards set by the company.
Makes necessary repairs and/or determines that a contractor needs to be called in.
Requests three (3) bids for work over $1,000 (verbal) and if over $5,000 (written).
Advises residents regarding maintenance procedures in a polite and professional manner.
Completes all scheduled unit inspections on a timely basis, assuring completeness and accuracy, assuring that proper notification is provided.
Change A/C filters quarterly.
Maintains a polite and professional relationship with all residents assuring that the marketing efforts of the property are always supported.
Follows established procedures in dealing with residents and their property.
Assures that each unit and the common areas are conserving energy.
Maintains SDS sheets on all required products in inventory.
Walks units with certified pest control technician per property schedule.
Assures that all purchases are maintained in compliance with company policies and the approved budget.
Receives pre-approval from Site Property Manager (SPM) prior to ordering maintenance supplies or equipment.
Assists SPM with budget process.