Maintenance Technician

Kasa • Dallas, TX

1d • Onsite

About The Position

Kasa is a tech-enabled hotel and apartment hotel brand and manager that partners with multifamily and boutique hospitality property owners. The Maintenance Technician joins the Portfolio Operations team and has end-to-end ownership of on-the-ground operations at the Dallas property. The role combines hands-on maintenance and technical work with serving as a visible Kasa representative on site. It reports to the General Manager and works closely with the Property Operations support team and Guest Experience team.

The role maintains equipment, systems, and building components, including mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile, and other equipment. Work schedules are based on business and property needs and may include nights, weekends, and holidays. The position is not regularly on call 24/7, but may receive emergency calls; available work during emergencies is compensated above state requirements, with a minimum of two hours on defined days off or after working hours.

The starting base pay range is $20 to $23 per hour. The role may also be eligible for equity, bonuses, perks, benefits, and Kasa Travel Credits. Full-time hourly employees accrue paid time off, and the company offers health insurance options, including a company-sponsored plan with fertility coverage. Qualifying full-time roles may also receive Wi-Fi and home-office stipends.

Requirements

• Previous hotel engineering experience or comparable maintenance experience at an apartment complex, office building, or similar establishment is preferred.
• Comfort using mobile technology and willingness to learn new systems and platforms.
• Flexible schedule and ability to help with emergencies when they arise.
• Ability to work independently and as part of a team, multitask, and complete tasks and projects efficiently and on time.
• Excellent communication and interpersonal skills.
• Ability to lift objects weighing 25–50 pounds and stand or walk for up to eight hours a day.
• Ability to handle stressful situations calmly and positively.

Nice To Haves

• Two or more years of hotel experience.
• Two or more years of guest service experience.
• Certifications in HVAC, electrical, plumbing, or other relevant fields.
• Strong communication and organizational skills.
• Readiness to gradually increase hours or take on additional responsibilities as the market grows.

Responsibilities

• Maintain equipment, systems, and building components, including mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, and tile.
• Construct, repair, and apply paint finishes throughout the hotel.
• Install and exchange lighting fixtures and replace bulbs as needed.
• Visually inspect and operationally test machinery and equipment.
• Identify unusual sounds or operational discrepancies, and collaborate with supervisors or maintenance peers to diagnose problems and facilitate repairs.
• Maintain and service the structural integrity of the property.
• Attend and actively participate in scheduled training sessions and meetings.
• Paint corridors, hotel rooms, and lobby spaces as needed.
• Transport heavy boxes and parcels within the hotel for maintenance and repair purposes.
• Assist with delivery and setup of equipment such as televisions, mattresses, tables, and chairs.
• Communicate regularly with the Maintenance Supervisor about assigned projects.
• Respond to customer inquiries and requests courteously, efficiently, and in a timely, personable manner.
• Collaborate with housekeeping on preventative maintenance and quality standards.
• Support expansion efforts and cross-departmental Kasa projects.

Benefits

• Kasa Travel Credit for free stays at Kasa locations and discounts on nights for friends and family.
• Paid time off for full-time hourly employees, accruing at a rate that increases with tenure.
• Comprehensive health insurance options, including a company-sponsored plan with fertility coverage.
• Wi-Fi stipend and home-office stipend for qualifying full-time roles.
• Potential eligibility for equity, bonuses, perks, benefits, and Kasa Travel Credits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed